Shop Account Manager

Charlotte, NC (On-site)

$24/hr – $25/hrFull time

Posted 4 months ago

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Job Description

Job Description:

Are you excited about the future of social commerce and online shopping? At Outlandish Digital, we partner with brands to grow their presence, optimize performance, and drive revenue within the TikTok Shop ecosystem.

We’re currently hiring a TikTok Shop Account Manager based in North Carolina. This role is ideal for someone who enjoys a fast-paced environment, building strong client relationships, and helping brands improve and scale their TikTok Shop operations. No prior hands-on TikTok Shop experience is required, we’re looking for individuals who are eager to learn and grow in this space.

What You’ll Do:

  • Manage day-to-day TikTok Shop operations for brand accounts, including product uploads, order tracking, and ensuring a seamless customer experience
  • Monitor performance metrics, analyze trends, and provide actionable recommendations to optimize sales and engagement
  • Serve as the main point of contact for brand partners, offering support, insights, and strategic guidance
  • Collaborate with internal teams to improve account performance and implement growth strategies
  • Participate in hands-on training covering TikTok Shop tools, account optimization, and best practices

What We’re Looking For:

  • Interest in TikTok, social commerce, and e-commerce
  • Strong communication and relationship-building skills
  • 0-1+ years of hands on TikTok shop management experience
  • Willingness to learn and adapt in a fast-changing environment
  • Analytical mindset with the ability to interpret data and provide recommendations
  • Experience in e-commerce, account management, CRM, or marketing is a plus, but not required
  • Bilingual (Spanish/English) is a plus
  • Ability to work U.S. (EST/PST) hours

Why Join Us?

At Outlandish Digital, you’ll be part of a growing, innovative team helping brands succeed in one of the fastest-growing areas of e-commerce. We provide hands-on training, opportunities for growth, and the chance to make a direct impact on brand performance and success.

If you’re motivated, curious, and ready to build a career in social commerce, we’d love to hear from you!

Job Type: Full-time

Pay: $24.00 - $25.00 per hour

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off

Work Location: In person