Responsibilities

• Client & Strategy Ownership
• - Serve as the main point of contact for assigned brands, managing day-to-day communication and strategy alignment
• - Lead end-to-end TikTok Shop strategy and execution, including sampling, affiliate management, ad planning, and overall shop performance.
• - Analyze GMV, traffic, and conversion trends to drive continuous improvement
• - Pitch to new brands and support business development by showcasing OTB’s full-service TikTok Shop capabilities
• - Run weekly performance reviews with brands, sharing actionable insights and growth recommendations
• Operational Ownership
• - Own full TikTok Shop setup: Shop Creation, category approval, listings, and compliance
• - Manage daily shop operations including order flow, fulfillment tracking, and accurate tracking-number updates
• - Oversee shop performance, Account Health, and Shop Performance Score (SPS)

Requirements

• 2+ years of direct TikTok Shop experience (TTS Operations, TTS Ads, Affiliate Management, SPS management)
• Deep understanding of TikTok Shop SLAs, violations, SPS scoring, and creator commerce systems
• Proven track record managing shop operations with measurable results
• Highly organized with strong attention to detail
• Comfortable with fast-moving environments, deadlines, and problem-solving
• Experience with AI outreach tools (Euka AI, Reacher), CRM workflows, or community management
• Strong communication, analytical & reporting skills
• eCommerce or marketplace background (Amazon, Shopify, Walmart) is a plus

Benefits

• Competitive full-time salary (based on experience)
• Performance-based bonuses tied to GMV and operational KPIs
• Fully remote / global team
• Opportunities for fast career progression
• Work directly with brands scaling aggressively across TikTok Shop
• Supportive team, fast-growth environment, and leadership opportunities