Responsibilities

• Own the end-to-end delivery of your accounts' Social Commerce & Affiliate campaigns; be the delivery-focused engine in the Commerce team
• Build the operational backbone: timelines, creator briefs, affiliate programme setup and campaign plans
• Own day-to-day execution across TikTok Shop (creator, seller, live) and affiliate networks
• Run affiliate programme operations day to day: creator onboarding, link/code setup, tracking, CPA postbacks, commission structures and creator tiering.
• Own performance reporting and post-campaign analysis; convert GMV, AOV, CPA and ROAS data into clear insight and confidently present to clients.
• Manage campaigns via Waves and relevant social commerce/affiliate platforms, ensuring the wider team upload content accurately and creator payments are organised; oversee sampling and seeding.
• Help build and foster strong client relationships on the commerce workstream, managing expectations and sharing updates and actions (alongside Client Services).
• Assist the Sales and Client Services teams on commerce strategy, campaign tactics and pitch responses for prospective and existing clients.
• Manage day-to-day relationships with TikTok Shop and affiliate network partners (Impact, Awin, CJ, Rakuten, Partnerize).

Requirements

• Experience in social commerce, affiliate and/or influencer marketing delivery is crucial
• 5+ years in an agency or brand across influencer, social commerce, affiliate, performance or social
• Hands-on TikTok Shop experience (creator, seller, live shopping)
• Experience running affiliate programmes or working with networks (Impact, Awin, CJ, Rakuten, Partnerize
• Experience delivering performance reporting and post-campaign analysis, and presenting to clients
• Experience managing creators at volume across multiple live campaigns
• Comfortable reviewing creator and brand agreements, with an understanding of usage and payment terms
• High energy, highly organised, and able to prioritise quickly across several projects
• A proven team player – proactive, positive and generous in supporting others

Benefits

• Medical Benefits through Insperity
• Wellbeing support including EAP & Mental Health cover
• 401K with match opportunity
• 22 days of Paid Time Off (+ Federal Holidays which can be flexed to your needs)