Senior Web Manager, Matterport - Arlington, VA

Responsibilities

• Own the Web Roadmap
• Own one prioritized web roadmap across Matterport's domains, sequenced against growth, brand, and revenue goals.
• Align Product, Engineering, Design, Creative, and Marketing partners around that plan, and keep it moving.
• Write the briefs. Partner with Web Creative on design, Web Content on authoring, and Engineering on build and components.
• Make content and page updates directly in Contentful when needed. Publishing should never wait on one person being available.
• Escalate and coordinate resolution when site health or availability issues surface.
• Conversion, Lead Generation, and Experimentation
• Own web conversion across both paths: completed orders, and form fills that become qualified leads for Sales.
• Define and instrument the metrics that matter, including visit-to-order rate, form conversion, and drop-off across evaluation, account creation, checkout, and purchase.
• Run a standing experimentation program in VWO or Optimizely, and turn analytics into a prioritized backlog of high-impact tests.

Requirements

• Bachelor's degree required from an accredited, not-for-profit, in-person university or college.
• 10+ years of professional experience
• 8+ years in web, digital, growth, demand generation, or ecommerce, with a record of improving web conversion in cross-functional environments.
• Proficiency in modern web technologies – HTML, CSS, JavaScript, APIs, Core Web Vitals, and analytics/tagging tools such as GA4, GTM and GTG.
• Strong CRO and web analytics skills. Hands-on A/B testing experience.
• Experience owning a conversion or revenue metric for a website and reporting on it to leadership.
• Proven ability to set a web roadmap and drive it across teams without direct authority.
• Hands-on fluency in a headless, component-based CMS. You can brief and review the work, and publish updates yourself when coverage requires it. Contentful preferred.
• Strong understanding of ecommerce performance and the drivers of online conversion.
• Understanding of lead generation and how web form fills convert into sales pipeline.

Preferred

• Experience in VWO or Optimizely highly preferred. You have built, run, and analyzed experiments end to end.
• Experience with a multi-domain or multi-region web footprint.
• Background in B2B technology or SaaS with both a direct sales motion and an ecommerce channel.
• Practical AI fluency applied to content production, testing, or analysis.
• Familiarity with commercial real estate, AEC, or adjacent industries.

Benefits

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Group’s Employee Resource Groups