Senior Technical Project Manager - CRM

San Francisco, CA (On-site)

$140K/yr – $200K/yrSenior LevelFull time

Posted 5 hrs ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own end-to-end project delivery by planning scope, schedule, and governance, while nurturing team capability and coordinating Product Owner support and process improvements.

  • Coordinate cross-functional status, risk, and issue management
  • Drive on-budget delivery and continuous process improvements

Job Description

Responsibilities

  • Project Planning and Management – Define project scope, work breakdown structure, and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks, dependencies, and issues; correct deviations from plans; and perform delivery planning for assigned projects.
  • Team Management – Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members
  • Product Owner Support – Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.
  • Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management
  • Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team

Requirements

  • Lead fact-gathering sessions to capture current state and future state processes as well as to capture and mitigate areas of risk.
  • Manage project documentation and capture requirements from all functional stakeholders.
  • Lead cross-functional meetings, provide project status and drive open issues to resolution.
  • Present status updates on portfolio of initiatives and own issue resolution for initiatives.
  • Analyze, recommend, and drive process and program improvements across functional teams.
  • Manage projects for on-budget deliveries.
  • Manage project escalations and drive project issue resolution to ensure timely and successful project launches.
  • Proactively manage client pod delivery programs, communicates status, issues and risks to client services, clients and internal teams.
  • Responsible for project management core practices: change request, issue logs, risk mitigation plans, escalation management, decision tracking, postmortems
  • Ensures group adherence to agreed upon delivery methodologies (by function) minimizing overall project risks.

Preferred

  • MA or MS is a plus

Benefits

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
Zeta Global logo

Zeta Global

3.5 Glassdoor

At Zeta Global (NYSE: ZETA), we help enterprise brands and agencies Achieve the ImpossibleTM by transforming marketing challenges into measurable success. With the power of advanced AI and real-time proprietary data, we empower CMOs and marketers to turn ambitious goals into remarkable results and business growth. Our Zeta Marketing Platform (ZMP) redefines what’s possible in marketing. By unifying Identity, Intelligence and omnichannel Activation in a single platform, Zeta empowers marketers to deliver personalized experiences at scale and create more efficiencies to increase value. At Zeta, our culture fuels our success. We believe in pushing the boundaries of innovation, collaboration, and drive toward success. With over 2,000 global employees, we’ve built a team that is customer-centric, thrives on solving challenges, and supports one another so everyone can excel. Founded in 2007 by David A. Steinberg and John Sculley (former Apple CEO & Pepsi President), Zeta Global is headquartered in New York City. Learn how we help brands Achieve the Impossible at www.zetaglobal.com.

Founded in 2007
New York, New York, USA
2.4K employees (304 in marketing)
63% recommend to a friend
74% CEO approval

Traffic Signals

Monthly Visitors
210.3K
Monthly Google Ads Budget
$14.1K
Traffic Source Mix
Search
36.4%
Direct
49%
Referral
7.4%
Social
6.2%
Paid
0.9%

Headcount Trend

Current headcount: ~2.4K

Marketing Team

Marketing Team Size
248 (10% of company)
Median Career Experience
15.5 years
Median Tenure
3.8 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$1.5B
Last Raise
$105.3M
Post IPO Equity, 2 years ago

Funding History

  • Sep 2024
    Post IPO Secondary • $105.3M
  • Sep 2024
    Post IPO Equity • $204.9M
  • Sep 2024
    Post IPO Debt • $550M

Recent News