Manager, CRM & Program Enablement
Points of Light
USA (Remote)
$55K/yr - $60K/yrIn-houseFull-timeManager3+ years exp.
9 hrs ago
CRM Intern (Fall 2026)
New York City, NY (On-site)
Salary Not AvailableIntern/New GradInternship
Posted 2 months ago
Job Summary
Own email and SMS operations support, QA, reporting, and administrative tasks across direct mail and competitive monitoring to keep campaigns and assets organized.
- Coordinate and validate email/SMS QA, performance tracking, and link hygiene.
- Assist with circulation tracking, proof routing, and documentation.
- Support reporting, calendars, and cross-functional operational requests.
Job Description
Responsibilities
- EMAIL & SMS OPERATIONS SUPPORT
- Assist with weekly and monthly reporting for Email and SMS
- Update performance trackers and UTM/link hygiene logs
- Perform QA checks (links, images, rendering, copy)
- Support proof routing and documentation
- Maintain CRM calendars and asset trackers
- DIRECT MAIL SUPPORT
- Assist with circulation tracking and version organization
- Maintain project files and proof documentation
- COMPETITIVE MONITORING
Requirements
- BA / BSC in Marketing required / Masters preferred
- Proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, pivots preferred)
- Strong attention to detail
- Ability to follow structured processes and standard operating procedures Organized, responsive, and able to manage multiple tasks
- Interest in CRM operations or digital marketing
Benefits
- Competitive Compensation at $19/hour
- School Credit Offered
- A warm, open, fun, and friendly work environment
- Generous L’Occitane employee discounts
L'OCCITANE Group (B Corp)
3.6 Glassdoor
The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: Maison L'Occitane en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Dr. Vranjes Firenze. Innovative venture studio OBRATORI is also part of the Group. With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet.The mission statement of the Group is: With empowerment we positively impact people and regenerate nature. The L'OCCITANE Group is a certified B Corporation.
Founded in 1976
CHE
6.7K employees (631 in marketing)
63% recommend to a friend
84% CEO approval
Salaries
CRM median pay in the United States
Most pay falls between $80K and $135K. Based on 664 salaries.
Marketing Team
Marketing Team Size
495 (7% of company)
Median Career Experience
12 years
Median Tenure
4.4 years
People
HR / Recruitment
Marketing Leadership
Vandana Tandon
Chief Marketing Officer, North America
At the company for 4 years 11 months
Neal Patrick
Vice President, Marketing and Customer Analytics
At the company for 7 years 3 months
Jessica H.
Director of Digital Marketing
At the company for 2 years 9 months
Monica DeLardi
Freelance Wholesale Marketing Manager
At the company for 1 year 7 months
Traffic Signals
Monthly Visitors
3.5M
Monthly Google Ads Budget
$19.8K
Traffic Source Mix
Search
47.9%
Direct
42.5%
Referral
4.6%
Social
2.4%
Paid
2.2%
Headcount Trend
Current headcount: ~6.7K
News about L'OCCITANE Group (B Corp)
Links
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