Junior CRM Marketing Specialist (Full-time)

Responsibilities

• Set up and maintain CRM workflows and automation scenarios using Zoho CRM, SendPulse, or similar platforms.
• Configure automated triggers, tags, fields, statuses, and actions in CRM systems.
• Set up and maintain email campaigns, automated sequences, and segmented communications.
• Configure and technically support webinar and event funnels.
• Ensure correct data transfer between landing pages, forms, webinar platforms, CRM systems, and email marketing tools.
• Test integrations and end-to-end user scenarios before launches and significant changes.
• Monitor lead creation, data transfer, statuses, tags, and other CRM data throughout the customer journey.
• Identify the source of errors and distinguish between content, automation logic, configuration, and integration issues.
• Prepare clear and actionable technical specifications and tasks for IT.
• Coordinate with IT to troubleshoot and resolve technical issues.

Requirements

• Up to 1 year of practical experience working with CRM systems and email marketing.
• Hands-on experience with SendPulse and basic understanding of CRM platforms such as Zoho CRM or similar tools.
• Experience configuring automated triggers, tags, fields, statuses, and workflows.
• Basic experience setting up email campaigns, automated sequences, and webinar or event funnels.
• Understanding of how data is transferred between forms, webinar platforms, CRM systems, and email marketing tools.
• Basic understanding of integrations and the ability to test end-to-end user scenarios.
• Ability to identify the source of errors and distinguish between content, automation logic, configuration, and integration issues.
• Ability to prepare clear technical specifications and tasks for IT.
• Strong attention to detail, systematic approach, and willingness to take responsibility for the quality of launched workflows.
• Critical thinking and a responsible approach to using AI tools in everyday work.

Preferred

• Experience with Zoho Campaigns, WebinarJam, or similar platforms.
• Experience with automated communications via Telegram or WhatsApp Business (WABA).
• Basic understanding of webhooks, APIs, and integrations.
• Experience with audience segmentation and database management.
• Experience working with international educational projects or managing multiple brands.
• English sufficient for working with software interfaces and technical documentation.
• German will be an additional advantage.

Benefits

• Remote work from anywhere in the world (excluding Russia & Belarus).
• Full-time position — 160 hours per month.
• €1,200 per month.
• Main workload during weekdays, with availability during agreed working hours.
• Flexible workload distribution, with higher intensity during webinar preparation and launch periods and lower workload between launches.
• Opportunity to develop your skills in CRM marketing, automation, and integrations through hands-on work with real projects.
• Close collaboration with Marketing, Sales, and IT teams.
• The opportunity to work with an international EdTech company and several educational brands.
• And much more!