Senior Technical Product Marketing Manager

Palo Alto, CA (Hybrid)

$130K/yr – $195K/yrSenior Level7+ years expFull time

Posted 4 weeks ago

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Job Summary

Own AI Observability PMM strategy and align messaging, field enablement, and market intelligence to connect complex tech with business value for enterprise buyers.

  • Messaging & Positioning: steer resonant narratives across C-level, tech, and practitioner audiences.
  • Field Enablement: build scalable programs and battlecards to arm sales and SEs.
  • Market Intelligence: track AI observability trends and competitive landscape to define winning differentiators.

Job Description

Responsibilities

  • Messaging & Positioning: Evolve the messaging and positioning strategy for AI Observability, ensuring it resonates across C-level, technical, and practitioner audiences.
  • Messaging & Positioning: Craft compelling narratives that connect technical depth with business outcomes, differentiating our offerings from competitors.
  • Messaging & Positioning: Influence product roadmap and strategy by bringing in customer, competitive, and market perspectives.
  • Field Enablement: Build scalable enablement programs for sales and solutions engineering.
  • Field Enablement: Deliver pitch materials, competitive battlecards, and objection-handling frameworks
  • Field Enablement: Act as a thought partner to Product and Sales ensuring consistent execution and alignment.
  • Market Intelligence: Lead ongoing market analysis, identifying key trends in AI observability, customer adoption patterns, and regulatory impacts.
  • Market Intelligence: Maintain an up-to-date competitive landscape, developing playbooks to arm the field with effective differentiation strategies.
  • Market Intelligence: Partner with the Marketing team to elevate our voice in the market and influence category definitions.

Requirements

  • 7–10+ years of Product Marketing, Product Management, or Sales Engineering with at least 3+ years in a senior or strategic role.
  • Deep background in AI observability or APM or developer tools.
  • Proven success driving PMM strategy for technical products into the enterprise at high-growth SaaS companies.
  • Executive presence and credibility with C-level and technical decision makers.
  • Ability to connect technical detail to business value in a clear, compelling way.
  • Strong communication and collaboration skills with experience leading cross-functional initiatives.

Preferred

  • Experience building category-defining narratives in emerging technology spaces.
  • Strong public speaking background.
  • Track record of published thought leadership or industry recognition.

Benefits

  • Competitive pay + equity
  • Premium health, dental & vision – for you, 100% premiums covered with buy-up options.
  • Open PTO
  • 401(k) plan
  • Monthly fitness reimbursement
  • Paid parental leave
  • Annual Caltrain pass
  • Monthly in-office massages
  • Fastrak reimbursement
  • Lunch Provided Mon–Thurs
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Fiddler AI

Fiddler is the all-in-one AI Observability and Security platform for responsible AI. Our monitoring and analytics capabilities provide visibility, context and control across development and production. This gives teams actionable insights to build better, more reliable AI agents, and GenAI and ML applications. An integral part of the platform, the Fiddler Trust Service provides quality and moderation controls for AI agents and GenAI applications. Powered by cost-effective, task-specific, and scalable Fiddler-developed trust models — including cloud and VPC deployments for secure environments — it delivers the fastest guardrails in the industry.Fortune 500 organizations use Fiddler to scale AI agents, GenAI, and ML deployments. This helps them deliver high performance AI, avoid costly AI risks, and maximize ROI.

Founded in 2018
Palo Alto, California, USA
105 employees (9 in marketing)