Senior Product Marketing Manager, delight.ai

San Mateo, CA (Hybrid)

$140K/yr – $195K/yrSenior Level4+ years expFull time

Posted 4 hrs ago

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Job Summary

Own the end-to-end AI-first product marketing journey, from customer research and positioning to storytelling assets and distribution, moving fast and leveraging AI to deliver impactful narratives.

  • Own the full journey from insight to asset to distribution.
  • Shape customer stories and product narratives that resonate at scale.
  • Deliver fast, iterative assets with AI-enabled effectiveness.

Job Description

Responsibilities

  • Understand things
  • Talk to customers. Dig into the product. Know the market cold.
  • Find the stories hiding in plain sight—the ones no one's told yet.
  • Make things
  • Case studies, videos, social content, sales decks—whatever the story needs.
  • Move 10x faster with AI.
  • Ship, learn, iterate. Repeat.
  • Tell the story
  • Craft narratives that make people stop scrolling, lean in, remember.
  • Get the right stories in front of the right people at the right time.

Requirements

  • 4+ years in marketing or product management
  • B2B experience
  • Work you can point to and say "I made that"

Preferred

  • You've used Claude Code, Claude Cowork, Cursor, Windsurf, Replit, Lovable, or other vibe coding tools
  • You've experimented with Runway, Midjourney, Pika, or other AI creative tools
  • You learn new tools in days, not months, and you've taught yourself something no one asked you to learn
  • You move at a pace that makes other people uncomfortable
  • You have the agency and curiosity to will an idea into existence
  • You can talk to a customer for 30 minutes and walk away with a story worth telling
  • You notice what makes a product feel good—and what makes it feel off
  • You go down rabbit holes—and come back with something useful

Benefits

  • Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
  • Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
  • $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
  • Parental leave for all new parents. Time to be present for the moments that matter most.
  • 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
  • HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
  • Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.
delight.ai logo

delight.ai

Delight.ai is the branded AI concierge that helps every customer feel seen, remembered, and cared for. Powered by Sendbird, it combines memory, personalization, presence, and trust to deliver experiences that feel truly personalized, always present, and deeply human.By remembering every customer and understanding their intent, Delight.ai creates personal and purposeful interactions that strengthen customer loyalty, increase engagement, and drive revenue — all while maintaining the control, observability, and reliability enterprises expect.

56 employees (6 in marketing)

Traffic Signals

Monthly Visitors
64.3K
Monthly Google Ads Budget
$92.3K
Traffic Source Mix
Search
34.4%
Direct
17.5%
Referral
3.9%
Social
10.6%
Paid
31.2%

Headcount Trend

Current headcount: ~59

Marketing Team

Marketing Team Size
5 (9% of company)
Median Tenure
1.3 years
Marketing Roles Posted (Last 30 Days)
3