Senior Product Marketing Manager, Commerce

Responsibilities

• Strategic Influence: You'll define how we talk about merchant experience, lead our AI and innovation narrative for merchants, and work hand in hand with Product, Sales, Marketing, Customer Success, and other teams to bring our story to market.
• Own Domain Strategy: Drive positioning and GTM that shows each merchant team, from merchandisers to catalog managers to pricing managers, how commercetools changes the way they work across Search, Catalog Management, and Pricing & Promotions, from early development through adoption.You'll bridge technical capabilities and business outcomes, so every story is grounded in real product capability
• Enable Sales & Build Content: Create high-impact assets (pitch decks, talk tracks, enablement, case studies, webinars, and analyst materials) that empower Sales to articulate domain value, using market intelligence and competitive trends to sharpen our messaging.
• Build Customer & Market Content: Produce compelling case studies, webinars, and analyst materials, using market intelligence and competitive trends to refine messaging.
• Partner and Measure: Collaborate directly with Product Leadership, Engineering, Sales, and Analyst Relations to ensure stories are grounded in real product capability, and define the GTM metrics (adoption, pipeline influence, narrative impact) that show what's working.
• A Team That Has Your Back: Reporting to our Senior Director of Customer & Product Marketing, you'll be part of a close-knit PMM team that owns the marketing narratives for our portfolio of commerce products, with the support and backing to do your best work, and room to experiment with AI in how you work.

Requirements

• 4+ years of PMM experience in B2B/SaaS (ideally in commerce or complex multi-buyer tech).
• Adaptable & Curious: Comfortable navigating B2C/B2B commerce contexts and fast-paced environments with shifting priorities.
• Technical Translator: Proven track record of turning complex product details into clear value propositions for both technical and business audiences.
• End-to-End Ownership: Experience leading positioning, cross-functional GTM strategies, and managing senior stakeholders.
• AI & Workflow Aptitude: Proactive mindset using AI tools to optimize your workflow and stay ahead of emerging tech.
• Sharp Communication: Excellent written, verbal, and presentation skills.

Preferred

• Prior experience with composable, modular, or platform-style products.
• Familiarity with commerce ecosystems (Search, PIM, Order Management, etc.).
• Experience briefing major industry analysts (Gartner, IDC, Forrester)

Benefits

• 🩺 Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support
• 📚 Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs
• 🍼 Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition
• 📈 Our equity participation program allows you to share in our success
• For more information on our benefits, visit this page.