Responsibilities

• Drive adoption, penetration, and growth of AGS Service offerings across strategic customer accounts and market segments.
• Develop customer-centric value propositions that demonstrate how AGS services improve equipment performance, uptime, productivity, reliability, maintenance effectiveness, cost of ownership, and operational excellence.
• Partner with customers and field organizations to understand fab operational challenges, maintenance strategies, process performance issues, and service opportunities.
• Leverage semiconductor process, equipment, and manufacturing expertise to engage credibly with customer engineering, operations, maintenance, and management teams.
• Define commercialization strategies, market requirements, and customer engagement plans that accelerate adoption of managed services, service agreements, and lifecycle offerings.
• Conduct Voice of Customer (VOC), market assessments, and installed-base opportunity reviews to identify growth opportunities and expansion strategies.
• Develop business cases, ROI/TCO analyses, executive presentations, and customer value assessments that support service adoption and investment decisions.
• Partner with Product Management, Service Business Units, Engineering, Pricing, Revenue Operations, Sales, and Field Organizations to align service offerings with customer needs and market opportunities.
• Create customer-facing presentations, sales enablement tools, case studies, and value-selling content that support field execution and customer engagement.
• Support executive customer reviews, strategic account planning, and service growth initiatives through strong technical credibility and business storytelling.

Requirements

• Bachelor’s degree in engineering, Materials Science, Physics, Chemical Engineering, Electrical Engineering, or a related technical discipline.
• 10+ years of experience in semiconductor manufacturing, process engineering, equipment engineering, technical marketing, product management, service business, or business development.
• Strong understanding of wafer fab operations, semiconductor manufacturing processes, equipment lifecycle management, and customer production environments.
• Demonstrated expertise in semiconductor process technologies such as Etch, Deposition or related areas.
• Proven ability to engage and influence process engineers, equipment engineers, maintenance organizations, fab operations leaders, and executive stakeholders.
• Experience developing customer value propositions, business cases, ROI/TCO analyses, and commercialization strategies.
• Strong analytical, communication, presentation, and stakeholder management skills, with the ability to translate technical concepts into business value.
• Demonstrated success driving cross-functional initiatives and influencing outcomes in a global matrix organization.

Preferred

• Experience with semiconductor equipment lifecycle services, managed services, service agreements, preventive maintenance programs, or aftermarket service business models.
• Strong knowledge of Etch, Deposition, or adjacent semiconductor process technologies.
• Understanding preventive maintenance, equipment reliability, and lifecycle optimization.
• Experience supporting strategic semiconductor accounts, executive customer engagements, and global customer programs.
• Experience developing service adoption strategies, customer success programs, or installed-base growth initiatives.
• Familiarity with recurring revenue models, lifecycle agreements, predictive maintenance, or managed service offerings.
• MBA, master’s degree in engineering, or equivalent combination of technical and business experience.

Benefits

• You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
• At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .