Responsibilities

• Campaign creation and automation across email and SMS
• The diner database and consent model. Restaurants own their diner relationships on ChowNow, and you own what makes them usable
• The agentic layer that turns a restaurant's data into marketing action without adding work to their day
• Marketing measurement. You'll set the company standard for incrementality and hold the org to it
• Activation. A campaign tool nobody turns on is a tool that doesn't exist, so adoption is your problem, not a GTM handoff

Requirements

• 5+ years of product management experience, including products you owned from problem definition through launch
• hands-on experience with lifecycle or campaign products. Email, SMS, CRM, automation, or segmentation, in something you shipped and then operated
• hands-on experience building with AI or agents. Shipped work rather than experiments
• working fluency in SQL and product analytics. You pull and interpret your own data
• experience owning metrics where attribution was contested, and defending a measurement approach to stakeholders

Benefits

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.
• Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.