Senior Operations Manager, Communications & Marketing

Foster City, CA (Hybrid)

$173K/yr – $220K/yrSenior Level8+ years expFull time

Posted 2 months ago

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Job Summary

Own the VP-level strategic advisory and operations engine for Comms & Marketing, aligning governance, cross-functional initiatives, and executive-facing work to accelerate impact.

  • Strategic governance: Drive planning, goals, and department governance with clear cadences and accountable owners.
  • Cross-functional execution: Lead initiatives and ensure action items are completed on behalf of the VP.
  • Executive operations: Manage calendars, agendas, and content for internal/external meetings while coordinating with the VP’s EA.

Job Description

Own the VP-level advisory and operations engine for Comms & Marketing, aligning cross-functional initiatives, governance, and executive-facing deliverables to accelerate strategic outcomes.

  • Growth and governance: Drive strategic planning, goal setting, and department governance with clear cadences and accountable owners.
  • Cross-functional execution: Lead cross-functional strategic initiatives and ensure action items are completed on behalf of the VP.
  • Executive operations and partnerships: Manage calendars, agendas, and content for internal/external executive meetings while coordinating with the VP’s EA.

Responsibilities and workstreams are aligned to high-impact decisions, coordination across departments, and scalable operational discipline to support rapid decision-making and execution.

Responsibilities

  • Serve as a thought partner and strategic advisor to the VP of Comms & Marketing, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly.
  • Manage central operations for the department, partnering closely with the leadership and team PMs to maintain and scale a holistic mode of operation.
  • Drive strategic planning, goal setting and tracking, and department governance and team meetings.
  • Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the VP.
  • Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.
  • Assisting with cross-functional strategic matters: commercialization, service and operations orchestration, etc.
  • Provide analysis, recommendations, and options regarding high impact decisions.
  • Partner with the VP’s Executive Assistant to collaboratively ensure calendar is organized and aligned with critical priorities.
  • Manage agenda and content preparation for internal and external executive meetings.
  • Support the VP of Comms & Brand brand, producing content and presentations both internally and externally.
  • Track/forecast budget and headcount; develop annual budgets in collaboration with leadership.

Requirements

  • Bachelor’s degree.
  • 8+ years of relevant experience in managing a center of excellence team, across a variety of Comms & Marketing functions.
  • Experience engaging and collaborating with senior leaders including C- Suite executives.
  • Highly organized and excellent attention to detail with the ability to prioritize and manage multiple tasks and workflows on deadline.
  • Strong track record managing complex cross-functional projects.
  • Proven ability to develop and maintain strong relationships at all levels of an organization.
  • Proficient in Google Suite and Content Creation.

Preferred

    Benefits

    • Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
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    Zoox

    Zoox is transforming mobility-as-a-service by developing a fully autonomous, purpose-built fleet designed for AI to drive and humans to enjoy.

    Founded in 2014
    San Mateo, California, USA
    4.3K employees (106 in marketing)