Senior Marketing Operations Specialist

Sunnyvale, CA (Unknown)

$90K/yr – $110K/yrSenior Level2+ years exp

Posted 7 days ago

Job Summary

Own end-to-end marketing operations by building and launching campaigns, automations, and data integrations across HubSpot, CRM, and email infrastructure, while ensuring measurement, QA, and data hygiene and driving continuous improvement of processes and reporting.

  • Lead end-to-end campaign execution and automation
  • Maintain data integrity and actionable reporting
  • Scale processes and playbooks for GTM success

Job Description

Responsibilities

  • Build and launch campaigns end to end in HubSpot: segmentation, workflows, forms, landing pages, lists, and tracking, then push them live across paid and organic media channels.
  • Own the technical execution from brief to launch, including QA of every build before it goes live and fast resolution of issues after.
  • Apply correct UTM, attribution, and conversion tracking so every campaign is measurable from click to pipeline.
  • Design, build, and maintain automated workflows: lead lifecycle, routing, scoring, nurture programs, and the handoff between marketing and sales.
  • Turn marketing and sales requirements into reliable, repeatable, automated processes rather than manual one-offs.
  • Continuously improve the plumbing: find the manual steps, broken handoffs, and data-quality gaps, and automate or fix them.
  • Document processes and maintain playbooks so the team can scale.
  • Operate and optimize the GTM stack, including HubSpot (marketing automation), Microsoft Dynamics (CRM), and supporting tools.
  • Operate and maintain email delivery through Amazon SES (AWS), including sending infrastructure, deliverability, and suppression list management.
  • Keep data flowing cleanly across systems so campaign, lead, and account data stay consistent.

Requirements

  • 2 to 4 years in marketing operations or revenue operations in a B2B environment, in a role where you built and ran campaigns and workflows, not only analyzed them.
  • Hands-on experience building marketing automation workflows in HubSpot (or a comparable platform such as Marketo), including nurture flows, lead routing, and scoring. You have built this machinery yourself, not just reported on it.
  • Demonstrated experience setting up and launching campaigns end to end and owning their technical execution across paid and organic channels.
  • Hands-on experience with a CRM, ideally Microsoft Dynamics.
  • Hands-on experience operating email sending infrastructure in Amazon SES (AWS), including deliverability and suppression list management.
  • Proficient at leveraging ChatGPT, Claude, or other AI tools for marketing operations use cases.
  • Ability to build and maintain reporting in Power BI and/or Looker Studio, with strong data hygiene, QA discipline, and attention to detail across systems and data sets.

Preferred

  • Experience integrating and optimizing marketing and sales tools to reduce manual work and lift GTM performance.
  • Python scripting to execute and automate email campaigns through AWS SES.
  • SQL to segment and pull data from the lead database.
  • Familiarity with LinkedIn Sales Navigator, Apollo.io, and similar prospecting or enrichment platforms.
  • Awareness of ABM programs, lead scoring, and attribution.
  • B2B SaaS or enterprise software background.
  • Bachelor’s degree in marketing, business, analytics, or a related field, or equivalent practical experience.
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eGain

2.7 Glassdoor

eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption. Visit www.eGain.com for more information.

Founded in 1997
Sunnyvale, California, USA
775 employees (72 in marketing)
0% recommend to a friend
0% CEO approval

Salaries

Posted range

$90K/yr – $110K/yr

Taken straight from the job posting.

See all eGain salaries

Marketing Team

Marketing Team Size
72 (9% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$103.2M
Last Raise
$88.5M
Post IPO Equity

Funding History

  • Aug 2000
    Post IPO Equity • $88.5M
  • Jul 1999
    Series Unknown • $5.2M
  • Mar 1999
    Series B • $5.1M

Traffic Signals

Monthly Visitors
75.1K
Monthly Google Ads Budget
$0
Traffic Source Mix
Search
26.1%
Direct
37.1%
Referral
26.7%
Social
6.9%

Headcount Trend

Current headcount: ~775

Recent News

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Senior Marketing Operations Specialist

eGain · Sunnyvale, CA · Unknown