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eGain

Brand · Software Development

2.7

Company overview

eGain is a leading provider of AI-powered knowledge management and customer experience automation solutions. With over 25 years of experience in knowledge management, eGain helps enterprises unify siloed content, automate trusted knowledge workflows, and deliver measurable AI-ROI through proven frameworks and methods. Global 2000 companies across industries rely on eGain to transform customer service, improve employee productivity, reduce costs, and accelerate AI adoption. Visit www.eGain.com for more information.
Founded in 1997
Sunnyvale, California, USA
775 employees (72 in marketing)
0% recommend to a friend
0% positive business outlook

Salaries

Typical salary range

$90,000 – $110,000

/ yr

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People

Headcount trend

Company growth over the last 12 months

Headcount -0.9% year over year

Funding

Total funding

$103.2M

Last raise

$88.5M

Post IPO Equity

Funding history

Aug 2000

Post IPO Equity · $88.5M

Jul 1999

Series Unknown · $5.2M

Mar 1999

Series B · $5.1M

Jun 1998

Series A · $4.4M

Audience

Monthly website visitors
75.1K
Month over month+45.4%
Quarter over quarter+44.1%
Top sourceDirect (37.1%)
Ad budget per month$0.4
Average search rank36.9
Traffic source mix
Direct
37.1%
Referral
26.7%
Search
26.1%
Social
6.9%

LinkedIn followers

Follower count and growth

Total followers

89.8K

12-mo growth

+9%

Monthly growth

+0.5%

News

Links