Responsibilities

• Optimize End-to-End Campaign Delivery: Own and streamline the full execution lifecycle—from intake and prioritization to build, QA, and launch—establishing clear service level agreements (SLAs) and cross-regional routing that increase marketing campaign velocity.
• Build High-Impact Intake & Governance Systems: Design structured, automated request workflows that capture required metadata upfront, minimize marketer effort, and govern reusable program templates and build standards across execution tools (Asana, Marketo, Splash).
• Drive Enablement & Continuous Improvement: Partner with Marketing Operations enablement to roll out global process updates, maintain documentation, and deliver training programs that expand marketer self-service capabilities.
• Leverage Analytics & AI for Scale: Measure campaign operational performance (cycle time, throughput, rework rate) and build a prioritized roadmap integrating AI and automation to eliminate manual production tasks and boost campaign efficiency.

Requirements

• Process Design Expertise: Proven experience designing, launching, and optimizing end-to-end operational workflows and request intake models for non-technical, multi-stakeholder teams.
• Campaign Execution Fluency: Hands-on experience working within modern marketing technology stacks (including project management tools like Asana, marketing automation like Marketo, and event platforms like Splash) to build reliable, high-volume production processes.
• Workflow Automation & AI Application: Demonstrated capability applying automation platforms (such as Workato, Jira, or Asana workflows) and practical AI solutions to reduce manual build effort, optimize data routing, and scale operational output.
• Global Change Management & Analytics: Track record of driving process adoption across international teams through structured enablement, paired with the ability to build operational dashboards, analyze bottleneck metrics, and deliver measurable delivery improvements.

Benefits

• flexible time off, wellness resources, and company-sponsored team events.