Responsibilities

• We're looking for a Senior Marketing Operations Manager to own and scale the systems, processes, and data foundation that power Horizon3's go-to-market engine.
• This role sits at the center of Marketing, Sales, and RevOps, turning strategy into measurable pipeline and revenue impact.
• You'll be a strategic operator and a hands-on builder. You will own the architecture and roadmap for our marketing tech stack, lead complex cross-functional projects from problem definition through rollout, and set the standards for how campaigns are built, tracked, and measured.
• You will work with a high degree of independence and be the person the team brings the hard problems to.
• Marketing Systems & Technology - Maintain and support the day-to-day operations and functional health of the marketing automation platform and its Salesforce integration, assisting with updates to segmentation, scoring, routing, nurturing, lifecycle workflows, and compliance tasks (GDPR, CCPA, etc.).
• - Assist in the evaluation, research, and rollout of new GTM tech stack tools, including supporting business case development, coordinating vendor logistics, and facilitating implementation steps for the team.
• - Conduct routine audits, testing, and troubleshooting across the marketing tech stack to identify inefficiencies and help implement technical fixes designed by cross-functional leads.
• - Execute data governance protocols to ensure data accuracy and consistency remain aligned across all integrated systems.
• - Flag funnel conversion and handoff problems and drive the fixes across teams.
• Campaign Operations

Requirements

• 6+ years of experience in marketing operations, revenue operations, or a related role in B2B SaaS or technology.
• Expert, hands-on experience with marketing automation (Pardot or Marketo preferred) and Salesforce, including administering integrations between them.
• Track record of leading complex, cross-functional systems projects end to end, such as a lifecycle redesign, a scoring and routing overhaul, a platform migration, or an attribution rollout.
• Deep understanding of lead lifecycle management, scoring, routing, segmentation, and campaign tracking.
• Strong background in data management, analytics, and performance reporting.
• Experience operationalizing account-based marketing programs.
• Hands-on experience using AI tools to automate workflows, solve problems, and improve team efficiency.
• Comfortable operating in ambiguity and building processes where none exist.
• Able to explain technical trade-offs to non-technical stakeholders and get to a decision.
• Detail-oriented with a bias for action. You deliver accurate work quickly and own QA.

Preferred

• Experience with the wider GTM stack, such as Chili Piper, Zuddl, RevSure, Nooks, Peerbound, Gainsight, Clay, Influ2, or Reachdesk.
• Familiarity with data visualization tools (Tableau, Power BI) or working SQL.
• Experience in cybersecurity, highly technical B2B markets, or enterprise go-to-market motions.

Benefits

• - Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
• - Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
• - Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
• - Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location, including our Chicago office, where some roles require regular in-office presence.
• - Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave.