Senior Marketing Operations Coordinator

New York City, NY (On-site)

$65K/yr – $75K/yrSenior Level2+ years expFull time

Posted 1 day ago

Job Summary

Own and optimize production operations for Studios across markets, ensuring projects stay on schedule and aligned with standards, while coordinating cross-functional teams and scalable processes.

  • Oversee production workflows, schedules, and documentation.
  • Partner with leadership to refine SOPs and scale operations.

Job Description

Responsibilities

  • Serve as the operational partner for Studios producers across assigned markets, ensuring projects remain organized, on schedule, and aligned with department standards.
  • Manage internal and external stakeholder expectations by coordinating timelines, priorities, and deliverables across multiple projects simultaneously.
  • Drive communication across producers, editors, social media, creative, and leadership teams to ensure seamless project execution.
  • Monitor production workflows and proactively identify operational bottlenecks, recommending scalable solutions that improve efficiency.
  • Maintain project management systems, production schedules, and workflow documentation to ensure accurate project tracking and visibility.
  • Partner with Studios leadership to refine internal processes, SOPs, and operational best practices as the department continues to scale.
  • Coordinate production logistics, freelancer resources, travel, equipment, and scheduling as needed.
  • Oversee workflow and communication with remote editing partners, ensuring deadlines, quality standards, and brand consistency are maintained.
  • Assist in onboarding new producers through operational training, documentation, and workflow implementation.
  • Prepare reporting on production volume, turnaround times, operational performance, and resource utilization.

Requirements

  • 2–5 years of experience in marketing operations, creative operations, project management, production coordination, or a related field.
  • Exceptional organizational skills with the ability to manage numerous concurrent projects.
  • Familiarity with ClickUp, Monday.com, Asana, Airtable, or similar project management platforms.
  • Ability to lift up to 25 pounds when supporting production needs.
  • Outstanding written and verbal communication skills.
  • Experience coordinating cross-functional teams in a fast-paced environment.
  • Strong understanding of project management systems and operational workflows.
  • Highly proactive with the ability to anticipate challenges before they impact delivery.
  • Analytical mindset with the ability to interpret data, identify trends, and recommend operational improvements.
  • Comfortable adapting to changing priorities in a rapidly growing organization.
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Serhant

SERHANT. is the first real estate company launched and designed for the marketplace of tomorrow. We grew from the #1 ranked sales team in New York City into a full-service firm that is revolutionizing the traditional real estate model.At SERHANT., we do things differently. Our in-house production and branding teams — SERHANT. Studios and ID Lab — develop disruptive content that engages the market by exploring new creative frontiers and redefining pathways to connect. Our tech-powered innovation platform, SERHANT. ADX, gives our listings unparalleled exposure by reaching more buyers than anyone else. Our agents are driven to succeed, understanding of client needs, and trained to balance established sales strategies and techniques with innovative thinking.We understand that it’s more important than ever to help our clients and partners adapt to behavioral and market changes being driven by generational shifts and technological advances in society, and by combining traditional brokerage services with innovative production and marketing capabilities, we know how to do that better than anyone else.

Founded in 2020
New York, New York, USA
1.2K employees (62 in marketing)

Salaries

Posted range

$65K/yr – $75K/yr

Taken straight from the job posting.

See all Serhant salaries

Marketing Team

Marketing Team Size
33 (3% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$45M
Last Raise
$45M
Seed, 1 years ago

Funding History

  • Dec 2024
    Seed • $45M

Traffic Signals

Monthly Visitors
154.3K
Traffic Source Mix
Search
21.7%
Direct
19.1%
Referral
3%
Social
5.9%
Paid
0.1%

Headcount Trend

Current headcount: ~1.2K

Recent News

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Senior Marketing Operations Coordinator

Serhant · New York City, NY · On-site