Responsibilities

• Own our CRM platform, personally lead campaign operations, and be the driving force behind the data integrity and reporting infrastructure that powers our global marketing engine.
• Own and evolve the global CRM (HubSpot)
• Drive hands-on campaign execution and optimization
• Build systems that scale with growth
• Serve as the primary liaison between Marketing, Sales, and Customer Success
• Be the owner of attribution, analytics, and funnel reporting
• CRM Management (HubSpot) - Maintain and evolve the global CRM (HubSpot), ensuring structural integrity, data accuracy, and usability across teams
• Partner with Sales, Marketing, and Customer Success to align CRM workflows with the full customer lifecycle
• Lead training and documentation to support adoption and consistency
• Manage CRM data hygiene, enrichment, and synchronization with ERP (NetSuite) and related systems

Requirements

• 5+ years of experience in CRM administration, marketing operations, or revenue operations
• Expertise in HubSpot CRM and Marketing Hub
• Experience with ERP integrations (preferably NetSuite)
• Familiarity with data visualization tools and campaign attribution models
• Strong knowledge of lead lifecycle management, scoring, and funnel reporting
• Demonstrated project management skills with multiple stakeholders and timelines
• Excellent communication, documentation, and training skills
• Bachelor's degree in Marketing, Information Systems, Business Administration, or related field

Preferred

• Experience with additional marketing automation platforms (e.g., Marketo, Pardot)
• Exposure to paid media operations and analytics (Google Ads, LinkedIn)
• Familiarity with GDPR compliance and data governance

Benefits

• Direct collaboration with Marketing, Sales, and Executive leadership
• Real ownership — your work shapes the company's GTM engine
• High-growth, global organization
• Complex technical and data challenges
• Ability to leave a legacy system behind
• Strong culture of accountability and collaboration
• Flexible work environment (remote or hybrid)
• Generous Paid Time Off - Recharge with ample PTO, including vacation days, sick leave, and holidays
• Excellent health and wellness benefits
• 401K Employer match