Responsibilities

• This position requires strong cross functional leadership and the ability to manage multiple initiatives, identify dependencies and process improvements, and communicate recommendations to both business and technology stakeholders.
• The successful candidate will bring experience working in complex, regulated organizations and be comfortable collaborating with engineering and technology teams operating in modern cloud environments, including AWS.

Requirements

• 8+ years of experience in business architecture, marketing technology, digital transformation, or related disciplines.
• Strong experience developing business capability models, value streams, process models, information flows, and business requirements.
• Hands on experience with business process analysis and optimization, particularly across marketing operations, campaign execution, content workflows, or digital customer experiences.
• Solid understanding of MarTech and digital platforms, including CMS, CRM, analytics, personalization, campaign management, and AI enabled solutions.
• Experience translating marketing strategy and customer experience objectives into actionable business architecture models and roadmaps.
• Proven ability to work across Marketing, Digital, Data, Product, Engineering, and Technology teams in a large enterprise environment.
• Strong understanding of Agile/Scrum and product based delivery, including collaboration with product owners and delivery teams.
• Ability to manage multiple concurrent initiatives, including priorities, dependencies, risks, blockers, scope changes, and resource constraints.
• Strong stakeholder management and influencing skills, particularly when working across teams without direct authority.
• Excellent written and verbal communication skills with the ability to translate complex business and technical concepts into clear, executive level recommendations.

Preferred

• Experience with ARIS or another enterprise process repository/modeling platform is preferred.
• AWS exposure is beneficial.
• Financial services or another highly regulated industry experience is strongly preferred.
• Master's degree preferred.

Benefits

• CGI's benefits are offered to eligible professionals on their first day of employment to include:
• Competitive compensation
• Comprehensive insurance options
• Matching contributions through the 401(k) plan and the share purchase plan
• Paid time off for vacation, holidays, and sick time
• Paid parental leave
• Learning opportunities and tuition assistance
• Wellness and Well being programs