Senior Marketing Analytics Lead

New York City, NY (Remote)

$100K/yr – $190K/yrSenior Level5+ years expFull time

Posted 15 hrs ago

Job Summary

Lead end-to-end lead management optimization across marketing channels, driving data-driven improvements in routing, prioritization, and cross-functional handoffs to accelerate conversion and revenue impact.

  • Analyze end-to-end journey and identify conversion opportunities
  • Collaborate across teams to improve measurement and visibility
  • Deliver actionable, AI-assisted optimization recommendations

Job Description

Responsibilities

  • Analyze the end-to-end journey from marketing response through lead qualification, sales handoff, pipeline, and revenue to identify conversion opportunities and process gaps.
  • Evaluate response quality, lead progression, disposition, aging, and conversion across campaigns, channels, markets, and audiences.
  • Identify where responses or leads are being lost, delayed, misrouted, duplicated, or inconsistently managed, and recommend improvements.
  • Partner cross-departmentally with collaborators and stakeholders to improve lead management processes, measurement, and visibility.
  • Support the evolution of response and lead management reporting, KPIs, business definitions, and analytical frameworks, including appropriate uses of AI to detect patterns, prioritize investigation, and improve decision support.
  • Analyze performance across web, paid media, email, organic search, events, and other marketing channels to understand engagement, conversion, and contribution to business outcomes.
  • Articulate customer journeys and cross-channel engagement to understand how marketing touchpoints work together to drive response, progression, and conversion.
  • Identify opportunities to improve channel effectiveness, targeting, content, audience strategy, and marketing investment.
  • Partner with channel owners to define measurement approaches and translate findings into practical optimization recommendations, using AI-assisted analysis where it can improve speed, depth, or scalability without compromising analytical rigor.
  • Lead analytical projects focused on improving marketing processes and outcomes, including lead routing, lead prioritization, response handling, funnel progression, campaign targeting, and sales handoff.

Requirements

  • Must be legally authorized to work in the United States without requiring current or future sponsorship.
  • Bachelor's degree in Analytics, Statistics, Economics, Mathematics, Computer Science, Business, Marketing, or a related field.
  • 5+ years of experience in marketing analytics, revenue operations, digital analytics, business analytics, or a related analytical discipline.
  • Strong SQL skills with the ability to independently explore, join, validate, and analyze large and complex marketing, CRM, digital, and sales datasets.
  • Strong proficiency with Power BI or a comparable business intelligence platform, including developing analytical views and translating complex data into clear insights and recommendations.
  • Experience analyzing response and lead management, digital performance, marketing channels, funnel progression, or conversion, with the ability to connect findings to practical optimization actions.
  • Experience working with CRM and marketing automation platforms such as Salesforce and Marketo, including response capture, campaign data, lead management, and funnel progression.
  • Experience with digital analytics platforms such as Adobe Analytics or Google Analytics and with web behavior, traffic, engagement, conversion, and channel performance data.
  • Ability to trace data and business processes across enterprise systems, validate business rules, troubleshoot inconsistencies, and improve areas such as lead routing, response handling, attribution, tagging, and funnel measurement.
  • Experience using enterprise-approved AI tools to accelerate data discovery, SQL development, data validation, analysis, documentation, and insight generation while applying sound judgment and independently verifying outputs.

Preferred

  • Experience supporting B2B marketing, account-based marketing, or complex enterprise sales environments.
  • Experience leading optimization projects involving lead routing, scoring, response handling, targeting, or sales handoff.
  • Experience implementing or evaluating AI-assisted analytics, intelligent automation, natural-language data access, or decision-support use cases in an enterprise environment.
  • Experience with Python, R, experimentation, statistical analysis, or other advanced analytical methods.
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Kyndryl

3.7 Glassdoor

We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.We are a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential. We're raising the bar.Our experience speaks for itself: We have tens of thousands of highly skilled employees around the world serving most of the Fortune 100 companies. But our purpose is what drives us: Advancing the vital systems that power human progress. Because when a digital ecosystem is healthy, it can more readily adapt and support continuous growth and that opens up a world of possibility for everyone.Together, we are the heart of progress.

Founded in 2021
New York, New York, USA
61K employees (1,229 in marketing)
69% recommend to a friend
79% CEO approval

Salaries

Posted range

$100K/yr – $190K/yr

Taken straight from the job posting.

See all Kyndryl salaries

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Debt, 2 years ago

Funding History

  • Feb 2024
    Post IPO Debt • $500M

Traffic Signals

Monthly Visitors
392K
Monthly Google Ads Budget
$263.5K
Traffic Source Mix
Search
47.8%
Direct
40.3%
Referral
8.1%
Social
1.7%
Paid
1.9%

Headcount Trend

Current headcount: ~60.7K
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Senior Marketing Analytics Lead

Kyndryl · New York City, NY · Remote