Senior Manager, Technology Operations - Marketing - Customer Growth

Responsibilities

• Serve as the primary Marketing partner for Customer Growth, translating customer priorities into integrated marketing plans.
• Connect campaigns across CRM, lifecycle marketing, paid and owned media, creative, offers, and promotions to prioritized customer actions and outcomes.
• Embed Customer Growth priorities into campaign briefs, calendars, roadmaps, and planning forums.
• Identify opportunities to improve alignment across campaigns, channels, and customer touchpoints.
• Partner across eCommerce, Product, Merchandising, Operations, Decision Sciences, and Analytics to coordinate growth initiatives and launch readiness.
• Translate customer insights and performance into future marketing recommendations.
• Build strong relationships across Marketing to advance Customer Growth frameworks and operating principles.

Requirements

• Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.
• Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred

• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.