Senior Manager, Research Communications

Responsibilities

• Communications Strategy & Planning
• Develop and own the Research communications strategy — defining channels, cadence, audience segmentation, and narrative priorities that constitute the Research communications plan for each quarter and year.
• Partner with Wiley's corporate communications function to ensure Research-specific messaging aligns with and reinforces enterprise themes, while retaining the specificity and relevance that makes Research communications credible to Research staff.
• Attend Research Leadership Team (RLT) meetings, RLT+1 forums, and related senior leadership sessions to stay current on strategic priorities and decisions — and to advise leadership on communications implications in real time.
• Design a Research communications calendar that gives staff a predictable, regular window into the direction of the business — reducing the information vacuum that often drives speculation and disengagement during transformation.
• Content Development & Narrative
• Write, edit, and produce Research communications across formats — all-hands presentations, leadership messages, internal newsletters, strategic updates, town hall talking points, and milestone announcements — with a voice that is clear, direct, and human.
• Translate complex strategic and financial information into accessible, meaningful narratives for staff audiences — never dumbing content down, but always making it relevant and actionable.
• Build and maintain a repository of core Research messaging — including strategy narratives, transformation milestones, and frequently asked questions — that can be adapted for different audiences and channels.
• Collaborate with subject matter experts across Research to develop communications on specific initiatives and organizational changes, ensuring technical accuracy without sacrificing readability.

Requirements

• 7+ years of experience in internal communications, corporate communications, or a closely related discipline, with demonstrated success designing and executing communications programs in complex or rapidly changing organizational environments.
• Exceptional writing and editorial skills: able to produce polished, publication-ready communications across formats and audiences with speed and independence.
• Strong executive communications experience: comfortable writing for senior leaders, including ghostwriting executive messages, all-hands scripts, and board-facing narratives.
• Track record of developing and executing integrated internal communications strategies — not just producing content, but defining the architecture of how an organization communicates with itself.
• Demonstrated ability to work in partnership with corporate communications functions while maintaining the voice and relevance of a business-unit audience.
• Mature judgment about communications in periods of organizational change: knowing what to say, what not to say, and how to be honest without being destabilizing.

Preferred

• Experience in a publishing, media, information services, or academic/scientific knowledge company.
• Familiarity with change management communication principles and frameworks.
• Comfort using AI-assisted writing and content production tools to improve quality and speed of output.
• Experience attending and contributing to senior leadership forums in a communications advisory capacity.
• Bachelor's degree in Communications, Journalism, English, or a related field.