Responsibilities

• Develop and own Mercury’s technology, AI, and innovation narrative, translating complex product and engineering work into clear, compelling stories for founders/entrepreneurs, SMBs, and the broader tech community
• Partner closely with our co-founder and senior product and AI leaders to build their thought leadership platforms, including messaging, talking points, bylines, and social presence
• Build and run an integrated comms program across podcasts, speaking opportunities, events, owned content, social media, and press to grow Mercury’s reputation in AI and innovation
• Identify and secure high-impact podcast, conference, and media opportunities that put our leaders in front of customers, prospects, talent, and investors
• Lead comms for product and AI launches in partnership with product marketing, ensuring every launch ladders up to a cohesive innovation story
• Cultivate relationships with tech, AI, and startup journalists, creators, and podcast hosts
• Create and edit content such as blog posts, executive social posts, talks, and briefing docs, and coach spokespeople to deliver them with confidence
• Keep a pulse on the AI and fintech landscape, spotting trends, competitive moves, and moments where Mercury can lead the conversation
• Measure what’s working and use those insights to sharpen strategy over time
• Use AI tools to scale the team’s output and experiment with new formats, workflows, and ways of reaching our audiences

Requirements

• Have 7-10 years of experience in communications with significant time spent on tech, product, or AI storytelling at a high-growth startup or tech company
• Be a hands-on, fluent user of AI tools in your own work, whether for research, workflow automation, or content and be excited to find new ways AI can make a small comms team punch above its weight
• Have a track record of building executive and founder thought leadership programs, especially across podcasts, speaking, and social
• Be able to take technical concepts like AI products and infrastructure and make them clear, human, and exciting without losing accuracy
• Be an exceptional writer and editor with a sharp sense of narrative and voice
• Have strong relationships with, or a clear ability to build relationships with, tech and AI media, podcasters, and creators
• Be comfortable working directly with founders and senior leaders, earning their trust and pushing back when needed
• Be a builder at heart: scrappy, resourceful, and energized by creating programs from scratch in a fast-moving environment
• Be genuinely curious about AI, startups, and the founder journey

Preferred

• Bonus: experience in fintech or communicating with founder and SMB audiences