Senior Manager, Program Management, Strategy & Operations - Marketing

Responsibilities

• Own the Operating Cadence: Establish project management frameworks, tracking systems, and operational rhythms to ensure visibility into strategic goals and metrics across marketing.
• Automate Workflows: Leverage modern AI tools and automated workflows to centralize data, streamline project tracking, and reduce manual reporting overhead.
• Drive Cross-Functional Alignment: Lead high-impact initiatives end-to-end, bridging organizational gaps across Product, Engineering, Sales, and Marketing.
• Build Feedback Loops: Establish continuous feedback channels between teams to gather insights, assess program results, and optimize future execution.
• Lead Strategic Planning: Spearhead annual planning and QBR inputs for Marketing, translating high-level priorities into actionable operating plans and clear milestones.
• Tackle Ambiguity: Jump into emerging or unmapped problem areas, bringing structure, clarity, and rapid execution to complex challenges.
• Scale Scalable Systems: Refine operational processes and build durable frameworks that minimize friction and increase organizational velocity as we scale.
• Proactively Manage Risks: Identify execution bottlenecks early and surface actionable trade-offs and recommendations to leadership.
• Lead Through Partnership: Serve as a trusted advisor and key operational executor for marketing leadership. Collaborate with the central Business Operations leader and with cross-functional operations leads.

Requirements

• 10+ years in strategy, operations, program management, or operational leadership within fast-growing technology environments.
• Structured & Execution-Driven: Ability to bring order to ambiguous spaces, build scalable systems from scratch, and keep operations running seamlessly.
• Executive Partnership: Demonstrated track record as a trusted thought partner to executives, capable of driving strategic cross-functional initiatives end-to-end.
• AI-Native Mindset: Passion for leveraging modern AI tools and automated workflows to accelerate execution, synthesize data, and amplify team impact.
• Master Communicator: Exceptional written, verbal, and visual communication skills with a proven knack for distilling complex topics into clear executive updates.
• Bias for Action: Strong sense of ownership and accountability; thrives in fast-paced environments while building scalable and sustainable processes.

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
• Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
• Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
• Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
• Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
• Professional Development: Annual learning and development allowance to support your professional growth.
• Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
• Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
• Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
• In-Office Meals: Complimentary meals at our office hubs.