Senior Manager of Marketing Operations

Rochester, NY (On-site)

Salary Not AvailableSenior LevelFull time

Posted 3 months ago

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Job Summary

Lead end-to-end marketing operations and cross-channel campaign orchestration for Monro, aligning marketing with operations and partners to improve execution and measurement.

  • Own end-to-end planning and execution of monthly and seasonal campaigns across paid, CRM, web, and in-store channels.
  • Must-have: experience coordinating multi-functional marketing initiatives with cross-team stakeholders.
  • Standout: central integrator across marketing to ensure all campaign components work together.

Job Description

Responsibilities

  • Lead the end-to-end planning and execution of monthly and seasonal marketing campaigns and promotions across channels (paid media, CRM, web, in-store, etc.)
  • Support execution of marketing strategy into clear, actionable plans with defined deliverables, timelines, and ownership
  • Ensure alignment across marketing, merchandising, operations, finance and external partners
  • Drive consistency and discipline in campaign execution while enabling flexibility where needed
  • Act as the central integrator across marketing functions to ensure all components of a campaign work together effectively
  • Facilitate communication and coordination between internal teams and external agencies
  • Identify and resolve gaps, dependencies, and risks that could impact delivery or performance
  • Ensure that messaging, offers, and execution are aligned across channels and touchpoints
  • Establish and manage workflows, timelines, and processes to improve marketing execution and efficiency
  • Lead regular status meetings, track progress, and hold teams accountable to deadlines and deliverables