Senior Manager, Loyalty Strategy & Performance

New York City, NY (Hybrid)

$144K/yr – $213K/yrSenior Level8+ years expFull time

Posted 1 day ago

Job Summary

Own and drive the country portfolio strategy, coordinating local and global initiatives to execute priorities, remove obstacles, and build partnerships that improve product performance.

  • Define and execute the country portfolio strategy
  • Coordinate cross-functional initiatives and remove obstacles
  • Build partnerships and negotiate opportunities

Job Description

Responsibilities

  • Design and define the portfolio strategy for an identified country, supporting the execution of local product priorities, and analyzing and interpreting product performance.
  • Implement hands-on execution coordination of local and global cross functional initiatives.
  • Manage process escalations to remove obstacles for the strategy execution while proposing and supporting change implementation to strategy
  • Collaborate and define priorities based on global commercial product strategy
  • Research new opportunities and establish and negotiate new partnerships
  • Engage with ongoing partners regularly, improving relationships and operational efficiencies
  • Direct, set, and define customized market/regional specific product and technology strategies
  • Manage stakeholder relationships and oversee the delivery of key product and platform infrastructures
  • Set strategic direction and roadmap to enhance product experience and business metrics

Requirements

  • 8+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred

  • Experience owning a P&L or the program economics for a consumer product, subscription, or loyalty program.
  • Background in fintech, payments, e-commerce, or consumer financial services.
  • Track record building and defending business cases that unlock funding, including go/no-go gates and staged investment decisions.
  • Experience making a cross-business value case - quantifying how one product drives adoption or margin in another - and negotiating it with the leaders who own those businesses.
  • Strong financial modeling skills, including unit economics, cohort-level contribution, and sensitivity analysis on uncertain inputs.
  • Able to work with Finance as both partner and challenger, and to hold a position when modeling assumptions are contested.
  • Experience with pricing or fee strategy for a consumer program.
  • Effective at building an executive narrative around program economics and defending it in front of senior leadership.

Benefits

  • At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
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PayPal

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We're championing possibilities for all by making money fast, easy, and more enjoyable. Our hope is unlock opportunities for people in their everyday lives and empower the millions of people and businesses around the world who trust, rely, and use PayPal every day. NMLS#910457For support, visit the PayPal Help Center. https://payp.al/helpFor employment opportunities, check out our job openings in the 'Jobs' tab. We're an equal opportunity employer that welcomes diversity, and offer generous benefits to help you thrive at work and in your free time.NMLS#910457: https://nmlsconsumeraccess.org/

Founded in 1998
San Jose, California, USA
36K employees (1,598 in marketing)
65% recommend to a friend
59% CEO approval

Salaries

Posted range

$144K/yr – $213K/yr

Taken straight from the job posting.

See all PayPal salaries

Funding

Total Funding
$12.2B
Last Raise
$7B
Post IPO Debt, 4 months ago

Funding History

  • Nov 2025
    Post IPO Debt • $7B
  • Jun 2023
    Post IPO Debt • $5B
  • Feb 2001
    Series D • $90M

Traffic Signals

Monthly Visitors
482.2M
Monthly Google Ads Budget
$3.2M
Traffic Source Mix
Search
11.8%
Direct
57.5%
Referral
28.3%
Social
0.8%
Paid
0.7%

Headcount Trend

Current headcount: ~36K

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Senior Manager, Loyalty Strategy & Performance

PayPal · New York City, NY · Hybrid