Senior Manager, Event Marketing Operations

Responsibilities

• Own and continuously improve the operating systems used to manage the Event Marketing portfolio.
• Translate approved event strategies into clear project plans, timelines, milestones, dependencies and workstreams.
• Maintain a reliable view of upcoming events, key deadlines, team capacity and project health.
• Establish clear processes and documentation for how work moves through the Event Marketing team.
• Ensure the event intake and project management environment is structured, current and consistently used across the team.
• Identify opportunities to make workflows more efficient, scalable and easier for the team to operate.
• Own the Event Marketing reporting framework and ensure event performance data is consistently captured.
• Partner with team members to maintain clean, accurate event information in HubSpot and other team systems.
• Maintain historical benchmarks across comparable events and use past performance to help establish targets for future programs.
• Ensure post-event reporting is completed consistently and accurately.

Requirements

• 4+ years experience in event marketing, field marketing, marketing operations, event operations, sales operations or a related discipline.
• Strong project and portfolio management experience across multiple concurrent programs.
• HubSpot admin or elevated permission experience is required. Experience with Asana, Monday or a comparable project management tool is required.
• Strong understanding of event budgeting, spend tracking and reconciliation.
• Experience building or maintaining reporting dashboards and performance frameworks.
• Ability to analyze historical results and turn them into useful benchmarks and recommendations.
• Excellent written and verbal communication skills, particularly with executive stakeholders.
• Strong judgment around when to solve independently and when to escalate.
• Demonstrated ability to build processes that other team members can consistently follow.
• High attention to detail without losing sight of broader business objectives.

Preferred

• Experience with Hapily, Splashthat, Reachdesk, foundational LLMs (chatgpt, Claude) or similar tools preferred.
• Experience supporting premium, high-touch or brand-forward events strongly preferred.

Benefits

• Opportunities to make an impact within a fast growing company
• Medical, dental, & vision insurance, beginning day one
• Health savings account with employer contribution
• Flexible spending accounts (healthcare, dependent care, commuter)
• 401(k)
• Generous PTO and paid holidays
• In-office lunch perk
• Flexible working hours
• Paid parental leave
• Company sponsored short and long term disability