Senior Manager, Client Experience

Chicago, IL (Hybrid)

$95K/yr – $110K/yrSenior Level4+ years expFull time

Posted 14 hrs ago

Job Summary

Own day-to-day client engagement and lead key biotech and pharma accounts, shaping strategic plans, messaging, and campaigns while mentoring teams and maintaining financial accountability.

  • Own day-to-day client engagement and lead key account workstreams
  • Shape strategic plans, messaging, and campaigns while ensuring financial stewardship
  • Collaborate with specialists and senior counselors on strategy

Job Description

Responsibilities

  • Day-to-day client engagement and counsel, in ownership of key account workstreams or projects
  • Developing and/or reviewing materials for client product and/or corporate milestones and social media channels
  • Working with several specialists including media, digital and creative
  • Working with senior counselors on strategy
  • Mentor, coach and support team members ensuring constant development of their skills
  • Maintain financial responsibility for accounts
  • Effectively help to manage team utilization and maintain financial responsibility for accounts
  • You will support your account leads in running day-to-day operations of workstreams and key projects, responsible for partnering with other team members, to supervise primarily biotech and pharma client accounts
  • Your client work will include helping to develop annual and milestone-specific strategic plans, key messaging and story arcs, thought leadership initiatives, awareness campaigns, social and digital content, and internal stakeholder communications
  • A familiarity and comfort with data and regulatory milestones is key, as well as a passion for complementary unbranded disease education initiatives such as corporate social media strategy and influencer engagement

Requirements

  • Bachelor’s Degree in Marketing, Communications, Public Relations or related field
  • 4 to 6 years’ PR/communications experience, preferably with healthcare experience
  • At least 2 to 3 years of experience managing/leading projects
  • Strong presentation skills, poise and professionalism
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Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 225 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured.  Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective – the strategic communications and consulting network. For more information, visit https://www.webershandwick.com/. Social Media Community Guidelines: http://bit.ly/wssocialterms

Founded in 2001
New York, NY, US
4.4K employees (1,170 in marketing)

Salaries

Posted range

$95K/yr – $110K/yr

Taken straight from the job posting.

Public Relations median pay in the United States

$90K/yr

Most pay falls between $70K and $123K. Based on 2,510 salaries.

See all Weber Shandwick salaries

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Senior Manager, Client Experience

Weber Shandwick · Chicago, IL · Hybrid