Responsibilities

• Own Production: Build, QA, schedule, and deploy emails and journeys across a portfolio of client programs, end-to-end.
• Go Deep in ESPs: Work inside client ESPs (Salesforce Marketing Cloud, iPost, and others) to build audiences, data extensions, segmentation, automations, journeys, and triggered sends at scale.
• Use AI Like You Mean It: Apply AI tools to copy review, HTML generation, QA checklists, and audience logic drafting; be an early adopter of Vertex internal AI tooling.
• Raise the Quality Bar: Enforce quality on every send, document build patterns, and eliminate workflow inefficiencies through standardization.

Requirements

• 5+ years of hands-on email production experience at a senior level with real programs and complexity.
• Deep, hands-on ESP expertise (Salesforce Marketing Cloud, iPost, HubSpot, Klaviyo, Marketo, Braze, or Eloqua) with hands-on deployment.
• Comfort with HTML and CSS for email; able to fix rendering issues directly.
• Strong audience logic, segmentation, data extensions, and deliverability fundamentals.
• Active use of AI tools in professional work and a genuine hunger to improve.
• Strong written communication; ability to document decisions clearly for teammates and clients.
• Remote discipline across multiple programs; self-manage time and deadlines.
• Attention to detail in all work.

Preferred

• Experience across multiple ESPs and ability to move between systems.
• Depth in Salesforce Marketing Cloud or iPost.
• AMPScript or other scripting for dynamic content and personalization.
• SQL for data extension management, segmentation, or reporting queries.
• Agency or multi-client production background.
• Deeper AI workflow experience: structured prompting, multi-step automation, custom GPTs or agents.
• Background in B2B associations, membership organizations, or professional publishers.
• Familiarity with Wrike, Monday.com, or similar project management tools.

Benefits

• Health, Dental & Vision — Full employee health coverage paid by the company.
• 401(k) with Company Contribution — Safe harbor plan with company contributions.
• Unlimited PTO — Take the time you need, when you need it.
• Fully Remote — Work from anywhere in the US, with no in-office requirements.
• Home office setup included — Laptop, mouse, keyboard, monitor.
• Team meet-ups — Periodic in-person gatherings to plan and connect.