Senior Director, Technical Product Marketing-Phare OS

Responsibilities

• Develop and maintain the technical narrative for Phare OS and its foundational capabilities, including the Data Platform, Phare Intelligence, Payer Atlas, agentic AI, workflow orchestration, interoperability, and command-center experiences.
• Explain how shared data, intelligence, governance, and orchestration work together across the platform, avoiding isolated feature-by-feature storytelling.
• Translate architecture, product roadmaps, and engineering concepts into clear narratives that connect technical design choices to scalability, trust, workflow performance, and customer outcomes.
• Partner with Product and Engineering leaders to ensure technical claims, diagrams, terminology, and proof points are accurate, differentiated, and supportable.
• Create audience-specific messaging and content for CIOs, CTOs, chief digital officers, enterprise architects, AI and data leaders, security stakeholders, and revenue cycle technology teams.
• Develop technical presentations, architecture overviews, white papers, FAQs, solution briefs, and executive briefings that support evaluation of platform maturity, extensibility, integration, governance, and AI strategy.
• Support strategic customer conversations, executive briefing sessions, technical workshops, and high-value sales engagements where platform depth and credibility are essential.
• Partner with Executive Leadership, Corporate Strategy, Finance, and Investor Relations to explain R1's technology strategy, platform investments, innovation roadmap, and sources of technical differentiation.
• Develop concise, evidence-based materials for investor presentations, earnings-support content, board discussions, analyst briefings, and executive thought leadership.
• Build narratives that help non-product audiences understand the relationship between technology investment, platform reuse, product expansion, operational leverage, and long-term enterprise value without overstating product readiness or outcomes.

Requirements

• Bachelor's degree in computer science, engineering, information systems, marketing, business, or a related field; advanced technical or business degree preferred.
• 12+ years of B2B enterprise technology experience, including significant experience in technical product marketing, platform marketing, solution marketing, product strategy, or a closely related function.
• Demonstrated ability to market complex SaaS, cloud, data, analytics, AI, automation, or platform technologies to both technical and executive audiences.
• Working knowledge of AI and machine learning concepts, agentic systems, data platforms, APIs, integration patterns, cloud architecture, security, governance, and enterprise software ecosystems.
• Experience developing technical demonstrations and working directly with product managers, engineers, designers, architects, sales engineers, and executive leaders.
• Exceptional writing, presentation, and public-speaking skills, with the judgment to simplify complexity without sacrificing technical accuracy.
• Healthcare technology, payer-provider, or revenue cycle management experience strongly preferred.

Benefits

• Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.