Senior Director, GTM Readiness (Revenue Enablement)

New York, USA (On-site)

$146K/yr – $244K/yrSenior Level12+ years expFull time

Posted 4 months ago

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Job Summary

Drive the GTM Readiness system to underpin Sprinklr’s growth, retention, and execution excellence across global GTM roles.

  • Must-have: 12+ years in Revenue Enablement or GTM Operations with senior leadership.
  • Standout: Proven ability to build scalable, AI-enabled readiness in the flow of work.
  • Standout: Owns onboarding and readiness KPIs tied to productivity, quota attainment, and renewal outcomes.

Job Description

Drive the GTM Readiness system to underpin Sprinklr’s growth, retention, and execution excellence across global GTM roles.

  • Own the global GTM Readiness strategy across Sales, SC, CSM, Services, and Renewal roles.
  • Translate priorities into role‑based skill maps, learning roadmaps, and execution standards.
  • Move the organization from event‑based training to continuous, outcomes‑led enablement embedded in daily workflows.
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Sprinklr

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.

Founded in 2009
New York, New York, USA
4.3K employees (236 in marketing)