Senior Director, Content & Creative Services at isolved | Phoenix, AZ

isolved

Senior Director, Content & Creative Services

Phoenix, AZ (Hybrid)

Salary Not AvailableDirector/Executive12+ years expFull time

Posted 3 months ago

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Job Summary

Drive content strategy and creative services as a senior leader, owning governance, budgets, and cross‑functional delivery for brand, demand, and partner programs.

Own editorial calendars, asset production, and review workflows.
Must-have: 8+ years in content marketing or creative leadership.
Standout: Governance, cross‑functional influence, and budget ownership.

Job Description

Responsibilities

Oversee content strategy and creative services to support campaigns, events, brand initiatives, and internal needs
Ensure message consistency and brand alignment across written, visual, and multimedia content
Manage editorial calendars, content pipelines, and creative work intake processes
Supervise development of marketing copy, campaign messaging, blogs, eBooks, customer stories, videos, and visual assets
Establish scalable processes for content production, version control, reviews, and approvals
Partner with demand generation, product marketing, customer marketing, and partner marketing teams to deliver content aligned to business goals
Lead ideation, execution, and delivery of creative campaigns and branded experiences
Set clear standards and governance for content voice, tone, brand visuals, and usage rights
Use performance data to measure content effectiveness and inform future strategy
Mentor and develop a team of content and creative professionals

Requirements

8+ years of experience in content marketing, creative services, or related disciplines
5+ years of experience in leadership roles, including team management and cross-functional collaboration
Strong portfolio of leading content and creative programs that supported brand, demand, or partner growth
Proven experience managing editorial and creative processes in a matrixed environment
Expertise in content governance, version control, brand voice, and marketing asset development
Experience using marketing and content tools (e.g., CMS, project management, Adobe Creative Suite, DAM)
Excellent communication, prioritization, and organizational skills
Bachelor\'s degree in Marketing, Communications, Journalism, or related field
Typically requires a Bachelor\'s degree and 12+ years of direct experience, with 8+ years of leadership experience
Minimum Qualifications items: 8+ years, 5+ years leadership, strong portfolio, editorial/creative processes, governance, tools, communication, degree

Preferred

Advanced degree

isolved

3.8 Glassdoor

isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People CloudTM is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick AdvantageTM, isolved also provides expert guidance, embedded services and an engaged community that empowers People HeroesTM to grow their companies and careers. Learn more at www.isolvedhcm.com.

Founded in 1986

Charlotte, North Carolina, USA

1.7K employees (77 in marketing)

www.isolvedhcm.com

73% recommend to a friend

78% CEO approval