Senior Director, Client Marketing

Newton, MA (Hybrid)

$148K/yr – $169K/yrSenior Level10+ years expFull time

Posted 10 days ago

Job Summary

Own and lead B2B2C marketing initiatives to drive awareness, enrollments, and usage of Bright Horizons benefits, including launching new client programs and scalable engagement strategies with employer partners.

  • Define integrated marketing programs and lead client launches
  • Collaborate with Client Relations to grow adoption and utilization

Job Description

Responsibilities

  • lead and elevate how we drive employee awareness, enrollment, and usage of employer-sponsored Bright Horizons benefits.
  • This role leads B2B2C marketing—partnering with employers (B2B) while marketing directly to their employees (B2C) to increase benefit adoption.
  • be responsible for defining, developing, and implementing integrated marketing programs that generate measurable consumer awareness, registrations, and engagement across all Bright Horizons services.
  • oversee new client launches and build scalable engagement strategies that drive client revenue by increasing employee opt-ins and ongoing utilization.
  • set the vision for consumer-first marketing on behalf of our clients, ensuring every employer partner has access to high-impact strategies and tools that effectively promote their Bright Horizons benefits.
  • Provide leadership as a key decision-maker and program strategist on the CMM/CMS team.
  • Develop a new client and new program launch strategy and processes that drive client growth.
  • Partner with Client Relations team and Clients to ensure best marketing practices and help grow benefits registration and use.
  • Establish scalable best practices for client marketing requests to expand growth opportunities across the team.
  • Create and manage a marketing calendar integrating inbound and outbound efforts to deliver a consistent , impactful client and employee experience.

Requirements

  • Bachelor's Degree is required.
  • 10+ years of marketing leadership in client marketing, sales enablement, business development, or partnerships.

Preferred

  • Experience managing strategy, budgets, execution, and outcomes for launches, conferences, and events.
  • Proven ability to design and execute integrated marketing programs that drive awareness and scale growth.
  • Comfort operating in a fast-paced environment with multiple moving parts and cross-functional collaboration.
  • Proficiency with marketing technology tools that support team success.
  • Strong relationship-building skills with internal and external partners to elevate campaign impact.
  • Demonstrated success crafting compelling consumer-focused campaigns that clearly communicate value to employees.

Benefits

  • Medical, dental, and vision insurance
  • Paid vacation, sick, holiday, and parental bonding leave
  • 401(k) retirement plan
  • Long-term and short-term disability insurance
  • Life insurance
  • Money-saving discounts and financial planning tools
  • Tuition assistance and education coaching
  • Caregiving support and resources for the children and adults in your family
  • Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness

Salaries

Posted range

$148K/yr – $169K/yr

Taken straight from the job posting.

See all Bright Horizons Family Solutions salaries

Marketing Team

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Senior Director, Client Marketing

Bright Horizons Family Solutions · Newton, MA · Hybrid