Senior Copy Strategist

Norwalk, CT (Hybrid)

$114K/yr – $153K/yrSenior Level5+ years expFull time

Posted 4 days ago

Job Summary

Own the development and execution of breakthrough direct-response creative for HomeServe across B2C and B2B, shaping messaging for acquisition, retention, and cross-channel campaigns while collaborating with marketing, analytics, and cross-functional teams to drive measurable impact.

  • Lead end-to-end direct mail and messaging concepts from ideation to production
  • Translate audience insights into high-converting messaging frameworks
  • Collaborate with Copy Director, VP Creative, and marketing/analytics on strategy and execution

Job Description

Responsibilities

  • Partner with Copy Director, VP of Creative & DM Strategy, and other team members to develop breakthrough creative for core consumer base and expanded market penetration.
  • Ability to successfully execute creative requests from marketing, strategy (B2C) and business development, (B2B) departments.
  • Innovate the messaging strategy for acquisition and retention campaigns that reach millions of homeowners annually.
  • Develop creative approaches that improve response rates, outperform existing controls, and deliver measurable marketing impact.
  • Translate marketing strategy and objectives into direct response creatives that generate strong response rates.
  • Partner with marketing and analytics teams to translate audience insights, testing strategies, and campaign performance data into messaging frameworks that drive conversion and customer engagement.
  • Review and distill creative briefs into relevant information and appropriate actions for a high volume of business projects
  • Work closely with internal teams within marketing, as well as cross-functional departments within the HomeServe business to execute projects under tight deadlines
  • Proof and edit own work and the work of others as needed to ensure error-free copy optimization
  • Strategize, conceptualize and write direct mail, from individual components to full packages, for the HomeServe portfolio of home protection and repair plans.

Requirements

  • Bachelor's degree or equivalent experience
  • Minimum of 5-10 years of direct response copywriting experience
  • Business-oriented mindset prioritizing business needs over personal preferences
  • A strong command of direct response methods, tactics and strategies
  • Proven track record of success in direct mail
  • Experience proofing work and ensuring output meet specifications
  • Collegial and collaborative personality that works well with people at all organizational levels
  • Efficient project management skills
  • Experience in subscription and membership marketing is a core requirement

Preferred

  • Energetic and upbeat, with high emotional intelligence to form the most positive working relationships
  • Ability to work collaboratively with design team to conceptualize, present and execute winning direct mail campaigns
  • Superior organizational skills and ability to successfully manage workload of multiple, concurrent projects within tight deadlines while preserving the highest quality of work
  • A strong student of the cultural and media landscape, with an avid interest in the latest technologies and trends and how they intersect with the HomeServe business.
HomeServe USA logo

HomeServe USA

Finding the happy since 2003. HomeServe takes pride in putting people at the heart of everything we do. From our customers to our technicians to our employees, caring is at the core of our culture. That’s why for the past four years, we’ve been rated a “Great Place to Work” certified employer. At HomeServe, we strive to provide a workplace where our nearly 3,000 employees feel welcomed, acknowledged, heard, and respected. Our strong commitment to a formal Diversity and Inclusion strategy and through our HomeServe Cares Corporate Social Responsibility initiatives, HomeServe is committed to putting our employees, our customers, and our communities first. For over 20 years, HomeServe has been a leading provider of home repair solutions in North America providing home repair plans that help protect our customers’ budgets from the expense and inconvenience of water, sewer, electrical, plumbing, HVAC, and other home repair emergencies. We have helped to save our customers over one billion dollars in home repairs by providing affordable home repair coverage and exceptional, local repair service. HomeServe is a BBB Accredited Business that is dedicated to putting a smile on the faces of nearly 5 million customers across the U.S. and Canada. For more information about HomeServe, please visit us at www.homeserve.com. Connect with us: Facebook: @HomeServeUSA Twitter @HomeServeUSA Instagram: @homeserve_usa For B2B news and information, follow us on Twitter @HomeServeUSNews.

Founded in 2003
Norwalk, Connecticut, US
1.2K employees (111 in marketing)

Salaries

Posted range

$114K/yr – $153K/yr

Taken straight from the job posting.

Copywriting median pay in the United States

$89K/yr

Most pay falls between $73K and $105K. Based on 1,290 salaries.

See all HomeServe USA salaries

Traffic Signals

Monthly Visitors
1.2M
Traffic Source Mix
Search
34.8%
Direct
49.5%
Referral
8.8%
Social
2%
Paid
4.8%

Headcount Trend

Current headcount: ~1.3K
HomeServe USA logo

Senior Copy Strategist

HomeServe USA · Norwalk, CT · Hybrid