Responsibilities

• Day-to-day content publishing and community management across Discord, Reddit, and Telegram.
• Platform-native copywriting that fits each channel's voice and community norms
• Asset adaptation and quick-turn content production using Canva, Adobe Express, or similar
• Resize and adapt static assets from Instagram and Reddit for use across community platforms, ensuring all assets meet brand standards, including approved fonts, color usage, logo placement, and safe zone guidelines.
• Performance tracking and monthly insights with proactive trend and opportunity calls
• Direct participation in client meetings as a platform and community expert
• Escalation of emerging issues, risks, and opportunities before they become problem.
• Track and analyze content performance metrics and apply insights to inform future content decisions.
• Deliver regular performance updates to internal stakeholders.
• Identify and share at least one proactive engagement opportunity or trend recommendation per month.

Requirements

• 5+ years in social media or community management, with real hands-on time on Discord, Reddit, and/or Telegram
• A genuine sports fan. You follow all the major sports closely, you understand fan culture, and you know how sports communities operate online
• Comfortable managing a high-volume, multi-platform content cadence without dropping quality
• A strong writer who can shift from hype to informational to conversational without it sounding like three different people
• Detail-oriented on brand standards and compliance, especially in regulated content environments
• Experienced with tools like Sprinklr, Hootsuite, or Khoros
• Self-directed and organized in a remote, async-first environment
• You are comfortable using tools such as Canva, Adobe Express, CapCut, or similar for quick-turn content creation.
• You are detail-oriented and brand-aware, with an understanding of visual guidelines and content best practices.
• You are organized and able to manage multiple deliverables in a collaborative, fast-moving remote environment.
• A portfolio or examples of past content creation work is considered an asset.
• Willingness to undergo a Criminal Record Check as part of the pre-employment screening process.
• The ability to utilize a desktop computer or laptop that meets minimum system requirements, ensuring efficiency in remote work environments.
• Access to high-speed internet, with a minimum speed of 30 mb/s, to support work activities and online collaboration.
• Adequate headset/mic and webcam, facilitating clear and effective communication in virtual meetings and presentations.
• Fluency in English, with the ability to speak and write clearly and persuasively. Proficiency in additional languages is considered an asset, reflecting the global nature of the role.

Preferred

• A portfolio or examples of past content creation work is considered an asset.

Benefits

• Medical, vision, and dental insurance,
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave