Senior Content Associate

Responsibilities

• Coordinate seasonal, cross-channel campaign calendars, briefs, timelines, and creative inputs to keep content aligned and campaigns moving smoothly.
• Work closely with creative partners to develop and deliver seasonal brand storytelling, translating campaign direction into content across relevant channels.
• Partner with merchandising and channel teams to ensure content is accurate, on-brand, and cohesive across customer touchpoints.
• Review content and assets for clarity, consistency, and attention to detail before launch.
• Track content performance, summarize learnings, and recommend practical improvements for future campaigns.
• Manage multiple projects at once and communicate progress, risks, and next steps to partners.
• Manage 1 direct report, developing their talent and supporting them in day to day tasks

Requirements

• 3+ years of relevant experience
• Strong writing, editing, and communication skills
• Excellent organization and follow-through, with the ability to manage multiple deadlines
• A collaborative, detail-oriented approach and comfort working across teams
• Curiosity about customer behavior and the ability to use performance data to inform content improvements
• Strong analytical mindset, with experience reviewing summary data, looking at dashboards, and interpreting / actioning on performance data

Preferred

• Experience with Figma a plus but not required

Benefits

• Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.
• No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.
• Global Traveler Health Insurance through GeoBlue.
• 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.
• 401(k) matching with immediate vesting.
• Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.
• Tuition Reimbursement.
• Wayfair Employee Discount.
• Gym/Fitness Discounts (Wellhub and varying regional memberships).