Responsibilities

• Steward day-to-day project management of multiple brand design projects, serving as primary point of contact with creatives, business partners, stakeholders and leaders.
• Work with business partners and stakeholders to ensure accurate briefs are provided, digging in to understand the creative team’s ask within each brief
• Build project workback schedules for each of your projects and share with the appropriate creative team, business partners and stakeholders.
• Anticipate and manage potential blockers across concept development, production, and delivery phases; flag to appropriate partners and proactively find solutions.
• Maintain detailed, clear, and proactive organization of your projects in project management software (Jira, Smartsheet, etc.), be the driving force to ensure creative is approved and delivered on time.
• Set up and lead project kick-off meetings, creative review meetings, and leadership review meetings; take and distribute detailed notes and action items in a timely manner
• Operate with a sense of urgency and proactiveness to ensure work is completed according to deadlines
• Maintain a high level of attention to detail, reviewing all work to ensure legal compliance and accuracy across all creative updates and revisions
• Manage localization and relevant trackers to ensure creative is versioned properly
• Partner with business leaders to develop annual and quarterly forecasting and resource planning, incorporating AI-owned, contracted, and FTE capacity into resourcing models

Requirements

• A project management professional with 6+ years experience in creative project management within an agency or brand-side creative organization
• Well versed managing creative delivery across all channels (brand guidelines, email, web, programmatic, CRM, OOH, print, etc.)
• Familiar with managing a large cross-functional team of stakeholders and driving alignment across all aspects of a creative project
• An effective and concise communicator
• Proven success in large-scale projects that include multiple teams
• Adept at managing vendor partnerships with agencies and freelancers
• Resilient and constructive when faced with change; able to shift approaches when needed in response to unexpected events and circumstances
• Thrives on maintaining organization, finding efficiencies, and building, improving, and simplifying processes
• Experienced in working with project management software/tools, specifically Jira and Smartsheet
• Experienced in working with presentation software/tools, specifically Claude, PPT, and Figma

Benefits

• medical, dental, and vision coverage
• paid time off
• an Employee Assistance Program
• wellness and travel reimbursement
• travel discounts
• International Airlines Travel Agent Network (IATAN) membership