Responsibilities

• Project Setup (before kickoff)
• Create project boards in Monday.com under the correct program category
• Create Dropbox folders with standard sub-folder structure
• Gather reference materials (brand docs, prior deliverables, relevant data) and organize in project folder
• Verify team assignments, scope definition, and estimate approvals are complete before kickoff
• Consolidate individual team member estimates into a single document for project owner review
• During Execution
• Route project assignments to the right specialist based on skillset and capacity
• Manage timelines, dependencies, and deliverable tracking for concurrent client projects
• Conduct first-pass QC on deliverables before they advance to project owner review (brief-against-deliverable check, not technical review)

Requirements

• Must-Have Experience:
• 3+ years experience in agency operations, project management, or traffic coordination
• Demonstrated multi-project coordination at scale (10+ concurrent projects)
• PM tool proficiency (Monday.com, Asana, or comparable) with the ability to learn new systems quickly
• Experience configuring PM tools beyond basic use - automations, alerts, dashboards, integrations
• Budget tracking experience - monitoring hours against approved estimates and flagging variances before they become problems
• QC/verification capability - reviewing deliverables against requirements for completeness and accuracy
• Experience coordinating across creative, marketing, or professional services teams
• Comfortable working within a contractor team model (not just full-time employee teams)
• Proactive communication - you surface issues early, not after deadlines pass

Preferred

• Monday.com experience specifically
• Agency-side traffic management experience (vs. client-side or in-house only)
• Dropbox, OneDrive and Microsoft Teams familiarity
• SOP and process documentation skills
• Estimate consolidation experience (assembling multi-contributor estimates into single packages)
• B2B professional services industry exposure

Benefits

• Fully remote work - work from anywhere, communicate during Eastern business hours
• Established agency - in business since 2009, professional contractor relationships
• Defined operating model - documented playbook, approval chains, and communication standards; you're not building from scratch
• Collaborative team - 10-15 specialists across strategy, design, content, paid ads, and web development
• Meaningful coordination work - multiple concurrent clients with real budgets and real deadlines
• AI-forward environment - team actively uses Claude, Gemini, ChatGPT, and other AI tools in daily workflows
• No micromanagement - clear expectations, then you operate; we trust your judgment