Senior Associate, Healthcare Issues

Responsibilities

• Serves as key team member to support a range of complex, high-profile corporate issues /crisis communications situations (i.e., pricing and access issues, product safety issues and recalls, natural disaster response, executive leadership changes, policy shifts, etc.)
• Drafts and reviews of press releases, crisis plans, media strategies, reactive media statements, talking points, FAQs, memos, crisis simulations and other deliverables as needed
• Develops and reviews media and other stakeholder materials based on outline or direction developed with supervisors
• Supports the monitoring and triaging of client issues including crisis/issues coverage reports, leveraging industry measurement and listening tools to identify opportunities for growth and strategic evolution
• Liaises with clients and assists in client communications, including developing and coordinating routine account management materials
• Prepares for and takes part in client meetings providing detailed recaps and leading action steps resulting from discussions
• Partners with cross-functional teams to ensure flawless execution of the client business objectives
• Leads small teams to conduct pressing research on a wide range of issues, reviews and prepare executive summaries and/or analyses of information into strategic and actionable recommendations
• Serves as role model to team members, producing high-quality work and continually updating manager on activity progress
• Actively builds own knowledge, contributes to inclusive team culture and consistently displays behaviors that support integration

Requirements

• Crisis communications, issues management, and/or public affairs experience
• Strong understanding of social analytics and fluency in all social/digital platforms, while keeping pace with social media / digital industry trends and developments
• Clear understanding of media relations and media landscape influencing public perception
• Ability to provide strategic and actionable recommendations based on research
• Familiarity with the healthcare sector
• Strong writing skills and meticulous attention to detail
• Sharp curiosity and an analytical mind
• Resourceful, effective problem solver
• Highly effective oral and written communication skills
• Ability to prioritize multiple tasks and manage deadlines in a consistent manner