Responsibilities

• Design and build customer marketing emails using Stensul and Figma.
• Produce editorial articles and maintain marketing pages in Adobe Experience Manager.
• Manage and publish text and visual assets across web and email channels.
• Partner with Content, Marketing, and Design teams to ensure work is brand-aligned and accessible.
• Support content refreshes, reviews, and testing for web and email communications.
• Improve production processes and workflows to increase quality and speed.
• Apply production best practices for accessibility and responsive design.
• Provide quality checks to ensure accuracy, consistency, and readiness for publishing.
• Support additional production needs, including photo adjustments, light copy edits, and content cataloging.

Requirements

• 2+ years of experience in web content production or project management.
• 3+ years of experience in email design, web design, or equivalent practical experience.
• Experience producing and publishing content in Adobe Experience Manager.
• Proficiency with Stensul and Figma, or similar email and design platforms.
• Strong visual design skills and knowledge of email best practices, accessibility, and responsive design.
• Strong organization and attention to detail; ability to manage multiple deadlines independently.
• Strong communication and collaboration skills.
• Experience working in a controlled or regulated environment.

Preferred

• Experience supporting financial products.
• Familiarity with Chase card products.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.