Own end-to-end marketing automation in Salesforce Marketing Cloud, turning briefs into multi-touch journeys, aligning data and integrations for precise audience targeting, and ensuring quality, governance, and compliant launch and optimization.

• Support end-to-end campaign lifecycles, translate marketing briefs into technical workflows, manage stakeholder expectations, and ensure all milestones are met for timely, high-quality campaign launches.
• Build, launch and monitor multi-touch marketing journeys in Salesforce Marketing Cloud, including lead nurture, onboarding engagement and retention campaigns.
• Partner with the Data and Ops teams to ensure the right data structures, feeds, and integrations are in place to power journey logic and audience segmentation.

• Use SQL to pull target audiences and troubleshoot issues to deliver campaigns that are error-free and drive value to the business.
• QA all campaign components prior to launch to ensure error-free execution.
• Monitor campaigns performance post-launch to ensure campaigns are performing as intended

• Develop expertise in Salesforce Marketing Cloud, maintaining templates, content blocks, and campaign development processes to contribute to platform governance, documentation, and best practice adoption.
• Compliance with all applicable laws and regulations
• Other duties as assigned

• Best fit for someone with 6–7 years in lifecycle marketing, retention, or CRM marketing.
• Requires bilingual Chinese and English if that is not already visible in the UI.

• You are eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.
• medical, dental, and vision benefits
• 11 paid holidays
• paid sick time
• paid parental leave
• 401(k) plan participation
• life and disability insurance
• paid wellness time and reimbursements