Responsibilities

• Lead and mentor junior and mid-level creative team members, fostering skill development and maintaining brand consistency across deliverables.
• Own executive and cross-functional client relationships, serving as a trusted strategic advisor and creative authority.
• Define and refine agency-wide creative processes, protocols, and production workflows to scale quality and efficiency.
• Lead creative direction for new business pitches and partner with account teams to drive organic expansion within existing accounts.
• Translate complex data analytics and performance insights into strategic creative iterations that drive customer action and campaign performance.
• Bridge the gap between design and technology by driving the integration of internal platforms, dynamic creative optimization (DCO), and emerging ad tech into daily workflows.

Requirements

• 6+ years of experience in an agency or in-house environment leading complex digital design and multi-channel campaigns.
• Proven track record of connecting creative concepts directly to core business objectives and performance metrics.
• Mastery in translating complex briefs into highly engaging interactive and personalized brand experiences.
• Strong leadership, organizational, and project management skills with a demonstrated ability to guide projects from strategy through final delivery.
• Exceptional presentation and persuasion skills with extensive experience leading pitches and strategic reviews for C-suite collaborators.
• Deep technical expertise across creative tools, development capabilities, and modern digital production pipelines.
• Proficiency in:
• Adobe Creative Suite (Illustrator, Photoshop, After Effects, Premiere)
• Figma (UI/UX layout, design systems, interactive prototyping)
• Advanced Motion Graphics (animation, storyboarding, dynamic visual storytelling)

Preferred

• Bachelor’s degree in Visual Communications, Advertising, Design, or equivalent practical experience.
• A portfolio showcasing high-level critical thinking, innovative digital concepts, and executive-level visual finish.
• Extensive experience with data-driven creative execution, dynamic creative optimization (DCO), and personalized digital marketing campaigns.
• Demonstrated success in establishing long-term, trusted client partnerships and mentoring creative staff.
• Forward-thinking creative vision with a strong grasp of emerging design trends, generative AI workflows, and digital media technologies.

Benefits

• Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
• Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
• Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
• Epsilon benefits are subject to eligibility requirements and other terms.