Responsibilities

• Manage, organize, and code a variety of data effectively and efficiently (data may include qualitative interview transcripts, social media, earned media, investor and analyst coverage reports, and press releases)
• Build keyword-based queries to collect data
• Analyze large-scale conversations across social listening platforms to identify trends, unmet needs, and shifts in perception across the treatment journey for patients and providers
• Track competitor messaging, share of voice, and campaign strategies to identify whitespace and differentiation opportunities
• Work with a larger project team to synthesize research into comprehensive analytics reports that will guide our pharmaceutical clients’ communications strategies
• Collaborate cross-functionally with integrated teams
• Help us to ensure we are systematizing our processes and leveraging proprietary tools and software to be as efficient as possible

Requirements

• Bachelor’s degree at an accredited college or university
• 1-3 years of experience, with a majority in at least one of the following areas: healthcare/pharmaceutical marketing/PR/advertising, strategic planning, digital/social strategy, digital/social analytics, social listening, primary/syndicated research
• General understanding of the digital and social media landscape and passion for social media analysis
• Familiarity with basic keyword development and/or Boolean query building
• Familiarity with social, digital, and analytics platforms such as Brandwatch, Quid, Meltwater or Muck Rack
• Ability to turn complex, unstructured data into a clear narrative that can be presented to technical and non-technical stakeholders alike
• Proficiency in turning findings into concise, slide-ready outputs with clear business implications
• Proficient in Microsoft Office tools such as PowerPoint, Excel and Word
• Experience using generative AI tools such as ChatGPT, Gemini, and Copilot

Benefits

• comprehensive benefit program and perks
• free snacks to keep you running all day long
• generous holiday and paid time off
• options for private medical, dental, and vision plans
• support in saving for the future
• mental wellness coaching and support
• access to more than 13,000 online classes with LinkedIn Learning