Responsibilities

• Drive Program Operations
• - Serve as the primary coordinator for portfolio operations across Homepage, Pharmacy Experience, CRM, personalization, GLP-1, and related digital initiatives.
• - Maintain portfolio-level workstream trackers, project plans, status updates, and deliverable schedules.
• - Support portfolio governance processes and ensure timely communication of project status, risks, dependencies, and milestones.
• - Manage RAID (Risks, Assumptions, Issues, and Dependencies) tracking and facilitate resolution follow-up with appropriate stakeholders.
• - Track ownership, commitments, decisions, and action items across projects and workstreams.
• - Support preparation of steering committee materials, operating reviews, business updates, and leadership readouts.
• - Coordinate follow-up activities from meetings and help ensure agreed-upon actions are completed.
• - Provide visibility into project health, progress, risks, and next steps across the portfolio.
• Workfront & Intake Management

Requirements

• 3+ years of experience in project management, program management, business analysis, digital marketing, consulting, operations, or related disciplines
• Experience managing multiple projects and competing priorities simultaneously
• Strong PowerPoint and Excel skills
• Experience developing project documentation, requirements, briefs, and stakeholder communications
• Strong organizational skills and attention to detail
• Experience working cross-functionally in a matrixed environment

Preferred

• Experience using Workfront, Jira, Asana or similar project management platforms
• Experience supporting digital experience, website, CRM, personalization, or customer journey initiatives
• Experience within healthcare, retail, ecommerce, or regulated industries
• Familiarity with analytics reporting, KPI tracking, and performance dashboards
• Experience supporting executive communications and leadership reporting

Benefits

• Great benefits for great people
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.