Senior Account Supervisor, Multicultural (Impact)

Responsibilities

• Client Counsel: Serve as a trusted day-to-day client partner, providing strategic multicultural counsel and identifying opportunities to strengthen the work.
• Strategy: Translate audience research, cultural insights and emerging trends into communications strategies that support client and business objectives.
• Integrated Leadership: Lead workstreams from strategy through execution, collaborating with account, strategy, creative, earned, influencer and other teams to deliver integrated programs.
• Earned Media & Storytelling: Develop and lead earned media strategies, proactive storytelling and outreach across multicultural, Hispanic/Latino, consumer, lifestyle and relevant food and beverage media.
• Creators & Partnerships: Identify and manage creators, influencers, spokespeople and cultural or community partners that can authentically connect clients with priority audiences.
• Cultural & Language Counsel: Provide guidance on cultural context, language, tone and nuance, including reviewing and developing English- and Spanish-language communications.
• Client & Category Knowledge: Develop a strong understanding of the client’s business, consumers, competitors and category, and use that knowledge to identify opportunities and strengthen recommendations.
• Talent Leadership: Manage and develop junior team members through clear direction, delegation, coaching and consistent feedback.
• Account Management: Manage multiple workstreams, timelines and deliverables while supporting strong account performance, including scope, staffing, budgets and quality.
• Business Growth: Identify opportunities to expand client relationships and multicultural work and contribute to organic growth and new-business efforts.

Requirements

• At least 6 years of experience in public relations, multicultural communications, integrated communications, marketing and/or related fields, preferably including agency experience.
• Bachelor’s degree or equivalent work experience.
• Professional fluency in English and Spanish.

Preferred

• Food and beverage and/or CPG communications experience highly preferred, particularly experience working with large consumer brands.
• Strong understanding of multicultural media, creators, cultural trends and consumer behavior.
• Strong earned media experience and relevant media relationships.
• Excellent writing, editing, presentation and client communication skills.
• Demonstrated experience developing communications strategies and programs for Hispanic/Latino audiences.
• Experience leading client workstreams and managing projects from strategy through execution.
• Experience managing and developing junior team members.
• Experience working across integrated teams, including strategy, creative, social, influencer and earned media.
• Strong business acumen, including experience with account operations, organic growth and new business.

Benefits

• DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.