Responsibilities

• Client Leadership: Serving as the primary day-to-day lead for integrated marketing clients, building trusted partnerships and ensuring brand objectives are reflected in every piece of work.
• Integrated Execution: Owning the end-to-end delivery of retainers and projects across paid media, creative, social, and digital, ensuring seamless transitions from briefing to launch.
• Strategic Bridge: Translating high-level strategy into clear, detailed briefs and actionable project plans that align with broader business goals and upsell opportunities.
• Commercial Oversight: Managing budgets, scopes, and timelines with precision to ensure financial accountability and identify growth opportunities within your accounts.
• Team Mentorship: Guiding internal specialist teams—from Studio to Operations—by providing clear context, feedback, and strategic QA to maintain delivery excellence.
• Performance Advocacy: Maintaining a deep pulse on campaign trends and market dynamics to provide proactive recommendations that keep our clients ahead of the curve.

Requirements

• Account Management Expertise: Bringing 3+ years of account management experience, ideally from a creative or integrated agency background, to drive high-level client services.
• Project Mastery: Demonstrating proven project management skills with the ability to navigate multiple priorities, complex stakeholder maps, and tight deadlines.
• Executive Presence: Utilizing strong communication and relationship-building abilities to confidently present ideas and strategies to senior stakeholders and C-suite leaders.
• Commercial Intuition: Balancing creative energy with sharp commercial awareness to deliver work that is as effective for the bottom line as it is inspiring.
• Resilient Problem-Solving: Acting as a solutions-oriented leader who remains calm, focused, and proactive when navigating high-pressure situations or roadblocks.
• Collaborative Mindset: Working as a dedicated team player with an organized approach, fostering synergy across departments to achieve collective success.

Preferred

• Industry Fluency: Applying previous experience with hospitality, lifestyle, or F&B brands and a familiarity with multi-property marketing strategies (preferred).

Benefits

• 401(k) eligibility
• Medical, dental, and vision benefits
• Short-Term Disability, Long-Term Disability & Life Insurance Benefits
• Generous PTO allowance
• Parental leave
• Volunteering PTO
• Professional & Personal Development
• Student Loan Repayment Plan Contributions
• Wellness Reimbursement Program