Responsibilities

• Serve as a leader in day-to-day account management and team performance.
• Lead project management including clear and thorough client and partner communications, program recommendations, oversee meeting agendas and recaps, internal and client timelines, and general program management.
• Lead client management along with junior team members including clear and thorough communications, program recommendations, oversee meeting agendas and recaps, internal and client timelines, and general program management.
• Successfully manage, mentor, help develop and train junior account team members.
• Work with team leadership to strategize and execute innovative and results driven brand experience campaigns, challenging convention and asserting client's relevance.
• Work closely with creative and production teams, to see projects through from ideation to execution including concept & budget development, timelines, guest experience, brand touchpoints, etc.
• Onboarding, mentoring, managing, setting expectations and training of the Account Team to grow and excel in their positions as well as understand team needs based on current and upcoming workloads
• Have a pulse on culture to identify moments, partners and trends to strengthen our work.
• Develop trusted relationships with clients and key stakeholders throughout the organization.
• Work closely and collaborate with creative partners including CIVIC creative team and creatives/designers across graphics, scenic, content, copy, etc.

Requirements

• 10+ years of client-facing experience in experiential marketing, including direct account management.
• 3+ years managerial experience mentoring and developing junior team members; comfortable giving feedback and setting expectations.
• Strong client relationship skills, with experience serving as day-to-day lead and strategic partner to senior stakeholders.
• Proven creative, communication and organizational skills; demonstrated ability to collaborate closely with creative, design, and production teams to bring brand experiences to life.
• Demonstrated experience developing presentations and decks.
• Knowledge of the entertainment industry plus a passion for entertainment, reading/listening, and/or pop culture.

Benefits

• A positive, fun, supportive and diverse team environment, with opportunities for advancement and a commitment to staff development and growth
• Competitive salary and incentives
• Full benefits package including dental and vision, and retirement plan with employer match
• Best in class parental leave benefits
• Paid time off and encouragement to take time off for self-care
• Hybrid work schedule