Responsibilities

• Manage day-to-day content updates for the organization’s website and mobile app, ensuring information is accurate, timely, and aligned with current priorities
• Update and maintain digital content related to games, promotions, theme nights, events, ticketing initiatives, community programs, partner activations, team news, and other organizational needs
• Review website and app content regularly for accuracy, functionality, formatting, broken links, outdated information, and consistency with brand standards
• Coordinate with internal departments to gather, organize, and publish approved content in a timely manner
• Assist with scheduling and publishing digital content to support marketing campaigns, promotional calendars, game day communications, and fan engagement initiatives
• Support email marketing execution, including building, reviewing, testing, and deploying campaigns as assigned
• Assist with digital asset coordination, including collecting creative materials, resizing or organizing assets as needed, and ensuring files are ready for website, app, email, and other digital placements
• Track content requests, deadlines, approvals, and project updates to help ensure digital deliverables are completed accurately and on time
• Provide basic performance reporting and assist with gathering digital metrics for website, app, email, and campaign performance as needed
• Collaborate with marketing, communications, creative, ticket sales, corporate partnerships, foundation, game presentation, merchandising, business strategy and analytics, and other departments to support accurate and timely digital execution

Requirements

• Bachelor’s degree in Marketing, Communications, Digital Media, Business, or a related field preferred.
• Entry-level experience or internship experience in digital marketing, website management, content management, sports, entertainment, live events, media, agency, or consumer brand marketing
• Strong attention to detail with the ability to review digital content for accuracy, grammar, formatting, links, timing, and overall quality
• Working knowledge of digital marketing metrics, website content management and analytics, email marketing platforms and performance, app engagement reporting and content updates, and digital publishing tools
• Excellent written and verbal communication skills, including strong editing and proofreading abilities
• Strong organizational and time management skills with the ability to manage multiple content requests, deadlines, and priorities in a fast-paced environment
• Ability to work collaboratively and professionally with cross-functional departments, vendors, and creative teams
• Ability to exercise discretion and maintain confidentiality when working with sensitive business, partner, employee, or organizational information
• Experience in MLB, NBA, NFL, NHL, collegiate athletics, minor league sports, live entertainment, or similar event-related business environment and a knowledge of hockey preferred
• Ability to work a flexible schedule as required, including evenings, weekends, holidays, and game days