Scholarship Community Manager

Responsibilities

• Independently manage assigned scholarship communities, including Reisher Scholars, Daniels Fund, and other institutional or externally funded programs as assigned.
• Provide proactive, relationship-based advising to a dedicated caseload of scholars through regular meetings, drop-in availability, outreach, follow-up, and referrals to campus resources.
• Monitor student eligibility, academic progress, engagement, and scholarship requirements, following up promptly when concerns arise.
• Maintain accurate and timely student notes, program records, tracking systems, shared files, and reports.
• Coordinate scholarship award processes with Financial Aid and ensure required information is complete and submitted by established deadlines.
• Coordinate scholar recruitment, onboarding, ongoing engagement, and transitions through program completion or graduation.
• Monitor program budgets, reconcile expenditures, and follow university purchasing, OneCard, travel, and financial procedures.
• Plan, coordinate, attend, and evaluate orientations, workshops, dinners, selection activities, donor engagements, and other events/programs, including occasional evenings/weekends.
• Serve as the primary operational contact for assigned scholarship partners, maintain program commitments, and support donor relationships, agreements, and reporting in collaboration with appropriate university partners.
• Recruit, train, supervise, and evaluate assigned student employees, including delegating responsibilities, communicating expectations, monitoring progress, and providing ongoing feedback.

Requirements

• Bachelor’s degree from an accredited institution.
• At least two years of professional experience in student support, advising, scholarship administration, program coordination, case management, or a closely related area.
• Demonstrated experience managing multiple responsibilities, deadlines, records, projects, and stakeholder relationships.
• Proficiency in Microsoft Office 365 and the ability to learn university technology systems.
• Strong interpersonal and relationship-building skills with the ability to establish trust and maintain positive, professional relationships with students, donors, external partners, and campus colleagues.
• Ability to clearly communicate complex scholarship, financial, academic, social/emotional, and program information through written communication, individual conversations, group facilitation, and formal presentations.
• Ability to calculate, track, and interpret scholarship awards, expenditures, and program budgets.
• Accurate and timely data entry, recordkeeping, reporting, and management of confidential information.
• Basic spreadsheet and data-analysis skills for student tracking, program assessment, and reporting.

Preferred

• Master’s degree in student affairs, higher education, counseling, business, public administration, or related field.
• Lived or professional experience supporting first-generation, income-eligible, or otherwise underserved college students.
• Experience with scholarship programs, financial aid, donor-funded programs, student retention, or cohort-based support.
• Experience supervising employees and planning student programs or events.
• Experience with Ellucian Banner, student-success platforms, CRM systems, or comparable record-management systems.

Benefits

• Excellent health and retirement benefits package: Click here for more information!